Library Catalogue – problem affecting ‘enhanced’ records returned

A different problem affecting the Syndetics service has arisen this morning, which has been leading to very slow response times in building the ‘Full View of Record’ page in ALEPH (which was having a knock-on effect in the performance of the library catalogue as a whole).

Until we are certain of service stability from Syndetics, we have temporarily disabled the Syndetics service (so no book covers will display in the OPAC). Switching off the Syndetics service has had an immediate beneficial effect on the catalogue’s response times.

We will update again when we have more.