Elsevier off-campus access issues

Attempts to log into Elsevier resources from off-campus, such as Science Direct and Scopus, are resulting in an error page.

On campus access remains unaffected.

Science Direct error page after attempted sign in.

We are working with the Elsevier helpdesk to try and resolve this issue.

Update: Westlaw and Practical Law access issues

ATTEMPTS TO LOG in to both Westlaw and Practical Law continue to resolve to an error page for some users indicating the absence of a ‘valid registration key’.

If you experience this error please report it to the library at libinfodirect@ntu.ac.uk so steps can be taken to enable access.

The library continues to work with Thomson Reuters to resolve this technical issue.