Resolved: MyiLibrary eBook platform – service problems

The MyiLibrary technical team report that the issues affecting access to eBook content on the MyiLibrary platform reported yesterday have now been resolved. Access to all acquired eBook content on the platform should now be available again for NTU staff and students, on and off campus.

The MyiLibrary logo

MyiLibrary eBook platform – service problems

Widely reported service problems are currently affecting access to content on the MyiLibrary eBook platform. A range of different errors, slow response times and failures to deliver content are all cited. MyiLibrary’s technical team is aware of the issues and is working to restore the platform to normal service.

A further update will follow once the current issues are confirmed as resolved.

The MyiLibrary logo

New resource listing: Journal Citation Reports

The technical team at Thomson Reuters are working to resolve a problem which is causing off-campus access requests to the Journal Citation Reports service from within Web of Science to be rejected.

Pending the deployment of a stable fix, an additional entry for Journal Citation Reports has been added to the Find Databases service of Library OneSearch. This new listing provides a separate, WAYFLess URL that will ensure access to the JCR platform from off-campus. Authentication via this new link is by university username and password. The resource is described as follows:

Journal Citation Reports provides quantifiable, statistical information based on citation data, supporting the comparative analysis of impact. By compiling articles’ cited references, JCR helps to measure research influence at the journal and category levels, and shows the relationship between citing and cited journals.

Journal Citation Reports

New resource: DCP (Development Control Practice) Online

Access to the online version of the DCP (Development Control Practice) service has been enabled in the Find Databases section of Library OneSearch. Authentication is direct on-campus, and by university username and password from off-campus. As off-campus authentication relies on secure eZproxy routing, off-campus access is only possible through the link provided in LOS. The resource is described as follows:

Development Control Practice (DCP) provides a detailed guide to all aspects of the planning process, exploring the different factors involved in seeking and making decision on planning applications. It is consulted by lawyers, developers and planning consultants who need to understand how councils make planning application decisions, and in turn provides local authorities with a guide to legislation and precedent.

The homepage search box of DCP Online

Find Databases: resource review (September 2016)

Find Databases - Library OneSearch
Following a detailed review by the Research Support and Learning and Teaching teams, a number of changes have been made to the list of resources made available through the Find Databases service of Library OneSearch (which will also be reflected, later today, in searches in the ‘All’ search tab of LOS). The changes are detailed below:


  • AEI (Australian Education Index)
  • Bankscope
  • British Library Sounds
  • Child Development and Adolescent Studies
  • Construction Information Service
  • CPAG (Child Poverty Action Group) Online Publications
  • FAME
  • Family Law Online
  • Information Asset Register
  • Interior Internet
  • Mintel
  • MyiLibrary
  • NBS Educator
  • NBS TV
  • Passport (formerly Passport GMID)
  • Planning portal
  • PoliticsHome
  • Westlaw


  • Biosciences Image Bank
  • biz/ed
  • Epistemelinks
  • LexisPSL
  • Women’s Studies
  • WWW Virtual Library: Archnet

If you’d like any further information about the specific changes that have been made to any of the resources listed above, please get in touch.

Edinburgh University Press: new platform

Detail from the new Edinburgh University Press platform 2016

Edinburgh University Press has launched a new platform, and existing full-text journal subscription information in SFX has been updated accordingly. Customisation features have been reflected in the new site (including basic branding, OpenURL integration, etc.,) and, for the first time, full-text access to subscription content is now accessible from off-campus via university username and password. Journal titles accessible through the platform are:

Updated resource: Teaching Times

Teaching Times

Journal listings for the full-text professional journals on the Teaching Times web site have been updated in SFX, with both holdings information and deep-links reviewed and revised. Access remains direct on-campus and by university username and password from off-campus. The available items are:

A new entry for Teaching Times has also been created in the Find Databases section of Library OneSearch. The resource is described as follows:

Offers advice, guidance and professional updates for teaching staff in primary and secondary education. A series of ‘Knowledge Banks’ focus on the themes of vulnerable children, e-learning, the ‘creative curriculum’, professional development, school leadership and a range of project-based learning resources. The site also provides access to a number of professional journals, including Every Child Journal, Creative Teaching & Learning, Learning Spaces and School Leadership Today

Platform update: Taylor and Francis online

Taylor and Francis have recently launched a new integrated content platform. Access remains direct on-campus and by university username and password from off-campus. Among a number of enhancements, the upgrade ensures that the platform makes use of ‘responsive’ design techniques to render full-text content to best effect on tablets, smartphones and other mobile devices as well as to the desktop. No changes are have been introduced to the linking syntax on the platform, so deep-link access is unaffected. The library’s customisation features on the new platform have been reviewed and updated.

Taylor and Francis summarise the benefits of the new platform as follows –

  • Intuitive and readable article layout: A new article display organises figures & data, references, citations and article statistics into tabs, plus highlights reader’s access options and the article PDF.
  • Enhanced discoverability: The multi-faceted search makes finding articles and journals simpler and faster, with options to filter by subject, publication date, and access options.
  • Prominent journal branding: Making it easy for readers to identify and access key journals. Journal titles and covers are elevated and Journal pages display related and key content using a streamlined and easy to read new “card” design.
  • A fully responsive design: No matter where in the world the reader is, whether they’re on a mobile device, tablet or computer, they can get straight to the research they need, read it, bookmark it, and download it to their library.
Taylor and Francis - new platform - responsive design

The new Taylor and Francis platform, showing an article display on a smartphone screen

New resource: i-law platform

Access to eight law reports on the i-law platform has been enabled in SFX. Access is direct on-campus (once you enter a university email address to confirm your association with NTU) and with the addition of a resource-specific username and password (available on the Other Passwords page of the library web site) from off-campus. The available titles are as follows:

These titles will be indexed in the SFX A-Z list and be available through journal searches in Library OneSearch shortly.


New platform: Cambridge Core

Cambridge University Press has launched the new Cambridge Core platform, an integrated service offering access to eBook and eJournal content from CUP. As with the previous CUP web site, access to subscription content is direct on-campus and by university username and password from off-campus.

The library’s access to the new platform has been customised: including basic branding, Shibboleth integration and outbound SFX OpenURL linking. Existing links to content on the old CUP platform is automatically redirected to Cambridge Core, including links through SFX. As new Knowledge Base data is made available, all content information in SFX will be updated, but there will be no interruption in access to subscription content from CUP during the remaining steps in the migration.

Cambridge University Press

JISC MediaHub becomes MediaPlus from Alexander Street Press

Access to the JISC MediaHub has been withdrawn from Library OneSearch following the conclusion of the service at the start of September. Audio-visual content from the JISC MediaHub is being transferred to the new MediaPlus platform from Alexander Street Press.

Access to MediaPlus has been enabled in Library OneSearch’s Find Databases service. Authentication is direct on-campus and by university username and password from off-campus. The resource is described as follows:

MediaPlus (formerly Jisc MediaHub) will provide the UK higher and further education community with streaming access to more than 100,000 videos, images, and sound recordings, in a range of collections including the archives of ITN, Getty images and Wellcome Library images. MediaPlus also features content from Teachers TV (from Education in Video), World Newsreels Online: 1929–1966, and World History in Video. Content that was previously accessible through the Jisc MediaHub will be loaded onto MediaPlus gradually, with highest-use content, such as ITN News, being released first.

At present, off-campus access requests initiated in the MediaPlus interface will result in an error. ASP’s technical team are working to resolve the issue. Using the secure WAYFLess URL provided in Library OneSearch will ensure that off-campus login requests complete successfully.

Alexander Street Press - MediaPlus interface

Withdrawn resource: INSPEC

Access to the INSPEC database (provided through the Engineering Village platform) has been withdrawn from the Find Databases and main search indexes of Library OneSearch following the conclusion of the library’s subscription to the resource. Access to the Compendex service continues to be available through the Engineering Village site.