Month: November 2018

New database resource – LS:N Global

Head of Discovery and Digital Futures

LS:N Global

ACCESS TO THE LS:N Global platform has been enabled in the library’s Find Databases platform.

The new resource is described as follows:

LS:N Global is a subscription-based insights platform that documents new consumer behaviour and key industry trends to give business professionals the confidence to make informed decisions about the future.

It is updated daily by a global team of researchers, analysts, forecasters, visualisers and correspondents to help businesses to become future-proof by inspiring new products, services and brand innovations.

Access to LS:N Global is direct on-campus and by university username and password from off-campus. Those accessing the resource from off-campus will need to use the Find Databases access route in order to pick up the correct authentication path.

The subscription to LS:N Global is being paid for by the School of Art and Design.

FAME – migration to new interface

Head of Discovery and Digital Futures

FAME - new interface

ACCESS TO THE new FAME interface has been enabled in the Find Databases service, completing the migration to the new platform.

For some time, customers have been routed to the ‘legacy’ FAME interface by default, and have been given the option to switch their session to the new FAME environment.

Now, all access requests are routed to the new FAME interface by default.

Access to the new FAME platform is available on-campus and off-campus by university username and password. The links available in the Find Databases service ensure that customer requests are routed directly to the university’s single sign-on service.

Resolved: log-in issues affecting multiple resources

Head of Discovery and Digital Futures

TECHNICAL ISSUES WHICH were preventing authenticated access to a number of online resources requiring university username and password for access have all now been resolved.

The problems arose on 31 October and prevented or limited authenticated access to a number of services, including the following:

  • Box of Broadcasts
  • HeinOnline
  • Lexis Library
  • Nexis UK
  • Westlaw

The library was able to establish alternate authenticated access routes to several of these resources, but unfortunately not in all cases.

With the technical issues resolved late in the evening of 8 November, authenticated access to all the affected resources is once again operating normally.

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Box of Broadcasts – access reinstated

Head of Discovery and Digital Futures

ACCESS TO THE Box of Broadcasts service, which was lost at the end of last month due to a technical problem that was causing authentication requests to fail, has now been reinstated.

Access to BoB is available once more on-campus and off-campus by university username and password.

BoB - new platform

HeinOnline – off-campus access reinstated

Head of Discovery and Digital Futures

OFF-CAMPUS ACCESS to the HeinOnline service, which had been affected by the same reported authenticated problems currently affecting other resources, has been reinstated.

Off-campus access to HeinOnline remains by university username and password. On-campus access to the service remains direct.

HeinOnline - proxied IP

Westlaw – off-campus access reinstated

Head of Discovery and Digital Futures

ACCESS TO WESTLAW from off-campus has been re-enabled in the library’s Find Databases service.

Off-campus access is available once again by university username and password (with access on-campus remaining direct).

The reported problems with the university’s preferred authenticated access route to Westlaw are continuing, but the library has been able to establish an alternative authentication method pending the resolution of these problems.

Westlaw - IP authenticated access

LexisLibrary: on-campus access reinstated

Head of Discovery and Digital Futures

THE ACCESS PROBLEMS affecting the Lexis Library service, reported on 31 October, are ongoing.

It has been possible this morning to reinstate on-campus access to LexisLibrary (which is now direct from any device connected to the university network); off-campus access is not yet available, but will be reinstated as soon as possible.

Lexis Library - IP authenticated access

Westlaw – on-campus access reinstated

Head of Discovery and Digital Futures

THE ACCESS PROBLEMS affecting the Westlaw platform, reported on 31 October, are ongoing.

It has been possible this afternoon to reinstate on-campus access to Westlaw (which is now direct from any device connected to the university network); off-campus access is not yet available, but will be reinstated as soon as possible.

Westlaw - IP authenticated access