The access problems affecting the WGSN service reported yesterday now appear to have been resolved, and the service is working normally once again. Details in Library OneSearch have been updated accordingly.
The WGSN service is currently experiencing technical difficulties which have rendered the service inaccessible through Library OneSearch. WGSN’s technical staff are working to resolve the problem, and a further update will follow once normal service has been restored. A note has been added to the description field of WGSN in LOS indicating the interruption in access.
Thomson Reuters report that the technical and performance issues affecting the new Web of Science interface, following the upgrade of the service at the weekend, have now been resolved.
The latest upgrade to the Web of Science interface (v.5.13) has just been launched and is now live. Thomson Reuters describe the update as follows:
The new Web of Science delivers a user-centric redesign to provide a simplified, intuitive search with clearer results through a single interface. No data or search index changes have been made. These enhancements make it:
- easier to start a search
- easier to review results, and
- easier to discover related research with linked data
Enhancements that you will notice include:
- improved page layout and readability
- clear identification of the database searched
- simplified navigation and grouping of functional controls
- expanded search fields available with one click, and
- easier links to full text
Web of Science databases are listed in Library OneSearch under the following separate entries:
- Arts and Humanities Citation Index
- BIOSIS Previews
- Journal Citation Reports
- Science Citation Index
- Social Science Citation Index
- Web of Knowledge
- Web of Science (with Conference Proceedings)
Following the upgrade over the weekend of 11-12 January 2014 a number of service and performance errors have been reported, and some users may encounter error messages when using the new interface. Thomson Reuters are working to resolve these teething problems as soon as possible.
Following the period of upgrade downtime in December, the new interface for the Box of Broadcasts (BoB) off-air recording service is now fully live; and account logins for staff and students are confirmed as working normally.
Video tutorials, providing guidance on how to use the upgraded interface, will be provided by BoB in the near future. An upgraded PDF user guide for Nottingham Trent University staff and students will be made available shortly.