‘New’ RefWorks maintenance downtime, 21 March 2020

New RefWorks logo

THE ‘NEW’ REFWORKS (v3) service will be unavailable from 09:00 (UK time) on Saturday 21 March 2020 for around four hours, due to essential upgrade work.

The following components of RefWorks will be affected:

  • RefWorks v3
  • RefWorks Citation Manager
  • Write-N-Cite (connection to v3 RefWorks)
  • Refworks for Google Docs

Users of RefWorks v3 will be alerted to the upcoming outage period through the in-app notification feature.

Box of Broadcasts – service outage this morning

THE BOX OF Broadcasts audio-visual streaming service is currently unavailable, as a result of technical problems with the platform’s authentication system.

BoB’s engineering team are aware of, and are working to fix, the problem. A further update will follow once normal operations have been restored.