eZproxy authentication – scheduled maintenance – Friday 26 and Saturday 27 April 2024

A scheduled system maintenance period for eZproxy authentications services will begin Friday 26 and Saturday 27 April between 22:00 and 07:00 hours.

The provider advises that this authentication service will be unavailable for approximately two hours during this maintenance window so off-campus access to some of our electronic resources and journals may be unavailable during this time and you may see a connection timeout or connection refused page.

Screenshot of an example timeout page

The provider advises that in the event of access issues to try again later or outside of the scheduled maintenance period.

VLeBooks unavailable – scheduled maintenance on 6-7 April 2024

Browns Books has advised that the VLeBooks website will be unavailable from Saturday 6 April, 10pm (GMT) to Sunday 7 April, 4am (GMT) due to planned maintenance. Please note this will affect the VLe Reader which provides access to several eBooks in our library collections.

Kortext platform loading issues

We are currently experiencing some issues with loading titles on the Kortext web browser. You may see the following error message when trying to read a book on screen:

Thank you for your patience while the supplier is working on a fix.

The Kortext app should load books as normal and can be used in the meantime. The app is downloadable from the Account dropdown menu on the top right corner. When prompted to log in, use your NTU email address and you will be redirected to the institutional sign-on page.

Kogan Page books temporarily unavailable

We are currently experiencing a loss of access for several of our CIPD Kogan Page books, with links returning the following error message: ‘Connection refused by ebs-patron.eb20.com, please try again later’.

Thank you for your patience while we working with the supplier to resolve this technical issue.