Off-campus institutional log in attempts to Passport are currently resulting in a ‘Bad Request’ error page.
We are working with EuroMonitor support to try and resolve this issue.
On campus access remains unaffected.
Passport off-campus access issues
Month: June 2022
Kanopy video streaming access issues
The library is currently investigating reports of access issues, both on and off campus, for the Kanopy video streaming service.
Log in to Kanopy via the ‘NTUUK’ option is currently leading to an ‘Identity Provider – Unsupported Request’ error message. The problem has been escalated to the supplier.
Updated resource: EG Radius
Previously registered NTU users can either follow the ‘How to guide’ links in the NTU Find Databases page or follow the prompts from the EG Login page.
As part of this process you will also be able to reconfirm or change your account settings including newsletter preferences.
Resolved: Nexis UK access issues
THE TECHNICAL ISSUES that were preventing authenticated access to the Nexis UK database (reported on 31 May) have now been resolved.
Access to the platform is now available once again through the Find Databases service using a university username and password.
eResource updates 
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