The issues affecting access to content from EBSCOhost, from both on-campus and off-campus, have been resolved.
Month: February 2018
Oxford Handbooks Online e-books- unable to download chapters – resolved
Oxford University Press have now resolved the issue of certain chapters from their e-books not downloading.
The PDF generator was timing out before delivering the pdf which resulted in the error message.
e-Duke Journals Scholarly Expanded Collection – off campus access issues
There is still currently an off campus sign-in problem for Highwire Press e-Duke Journals Scholarly Expanded Collection.
The technical team at Duke University Press have now restored Nottingham Trent University to the UK Access institution list, however choosing this option and signing in reloads the journals home page rather than the article page.
Once the original article is rediscovered full text access is enabled.
The technical team at Duke University Press are still investigating this issue.
**Update 15 June 2018 – sign in issues now fully resolved. After a successful sign in the article page is returned with full text access.**
Oxford Handbooks Online e-books- unable to download chapters
The ability to view pdf versions of chapters from our Oxford Handbook Online e-books is currently not working. When choosing this option a failed to open pdf message appears on screen. The e-books can still be read on screen.
Oxford University Press are investigating the cause.
Access to the MyiLibrary site has now been restored
Access to eBook content on the MyiLibrary platform has now been restored for both on-campus and off-campus access requests.
Off campus access issues affecting Bloomsbury Collection have now been resolved
Off campus access to Bloomsbury Collection content has now been restored.
Problems with accessing MyiLibrary site
We are currently having problems accessing the MyiLibrary site both on and off campus
The problem is currently under investigation
Off-campus access issues affecting Bloomsbury Collections
We are currently experiencing problems with accessing content on the Bloomsbury Collections platform from off-campus.
The cause of the problem is under investigation.
eResource updates 
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