A scheduled maintenance period for the Proquest Ebook Central platform is due on Saturday 20 January 2017 between 18:00 and 23:59.
The provider has advised that the platform and any Proquest ebook content will be unavailable during this time.
Author: Jill Walker - Applications & Technical Services Team
Sage journals – intermittent sign in issues off campus resolved
The intermittent sign in issues which were affecting access to Sage journals off campus have now been fixed by Sage.
If you encounter any further problems with access then please report in the usual manner.
Sage journals – intermittent sign in issues off campus
Currently there is an issue with accessing Sage journal articles off campus. When using Chrome and Firefox browsers some attempts to sign in result in an error message. IE11 appears to be unaffected at present.
As this appears to be an intermittent issue following attempts to sign in via Chrome and Firefox may work. The cause of the problem is under investigation.
Box of Broadcasts – scheduled maintenance – 07 December 2017
A scheduled maintenance period for the Box of Broadcasts platform is due on Thursday 07 December 2017 between 07:00 and 09:00. The provider advises that the service may be at risk during these times.
Proquest Ebook Central – scheduled maintenance – Saturday 02 December 2017
A scheduled maintenance period for the Proquest Ebook Central platform is due on Saturday 02 December 2017 between 18:00 and 23:00.
The provider has advised that the platform and any Proquest ebook content will be unavailable during this time.
Box of Broadcasts – scheduled maintenance – 09 November 2017
A scheduled maintenance period for the Box of Broadcasts platform is due on Thursday 09 November 2017 between 07:30 and 09:30. The provider advises that the service may be at risk during these times.
Westlaw’s International Materials: access now restored
The technical team at Westlaw have now fixed the issue where an error message occured when multiple people were trying to access International Materials. More than one person can now access the service simultaneously.
Box of Broadcasts – scheduled maintenance – 02 November 2017
A scheduled maintenance period for the Box of Broadcasts platform is due on Thursday 02 November 217 between 07:30 and 09:30. The provider advises that the service may be at risk during these times.
Refworks available once more
The technical team at Proquest have now fixed the issues with Refworks and access has been restored.
Refworks currently unavailable
The Refworks site is currently unavailable. Attempts to log in result in a time out error message.
The technical team at Proquest (the provider) are currently working on a fix for this issue.
Off campus access to Duke University press online journals restored
The technical team at Duke University press online have applied a fix which has resolved the off campus sign in access issues we were experiencing over the last few days.
Access to full text articles within our subscription are now re-enabled via the institutional log in.
Westlaw’s International Materials: intermittent access issues
There is currently an ongoing issue when trying to access International Materials from within the Westlaw UK database both on and off campus.
Some users may get the following message when trying to access: “All available seats are currently in use…”
As this is an intermittent problem, further attempts to access may be successful.
The library is currently awaiting a reply from the database provider about this issue.
eResource updates 
You must be logged in to post a comment.