From Academic Search Elite to Academic Search Complete

Following the upgrade of LLR’s subscription to the EBSCOhost database from Academic Search Elite to Academic Search Complete, configurations for the resource have been updated in Library OneSearch and SFX.

All Category and Sub-Category assignments from ASE have been recreated and reassigned to ASC; and Academic Search Complete is remote searchable in Library OneSearch.

All entries for full-text titles in the Academic Search Elite collection have been withdrawn in SFX; and all full-text titles in Academic Search Complete activated. The additional titles in the ASC collection can immediately be discovered through SFX requests. Individual title level records for these additional full-text journals will be added to the main Library OneSearch index shortly.

Deep-linking to EBSCOhost full-text from off-campus – making it easier to login

Off-campus links to all EBSCOhost databases in eSearch resolve directly to the NTU Single Sign-on page. However, linking to individual journal and article content within EBSCOhost from SFX has until now involved several extra steps to reach the Single Sign-on page – the first of which involved clicking on the Shibboleth link in the main interface screen.

Several service calls have indicated that these extra steps (and the terminology they involve) caused understandable customer confusion. Some additional technical configuration has therefore been activated for all full-text EBSCOhost databases (namely Academic Search Elite, Business Source Premier, Psycarticles and Regional Business News) which will instead resolve the off-campus SFX customer to a UK Access Management Federation WAYF (Where Are You From?) page, from which they can select ‘Nottingham Trent University’ and be resolved directly to the NTU Single-Sign-on page (all without any reference to ‘Shibboleth’).

It is hoped that this will make the login process more straightforward and intuitive. Feedback on this refinement is welcomed. Please note that any customer who Googles their way to EBSCOhost will still need to work through the steps outlined in the EBSCOhost Shibboleth walkthrough on the eServices Support wiki.

EBSCOhost databases – Shibboleth authentication working once again

EBSCOhost have confirmed that the issue affecting their Shibboleth service has now been resolved. Off-campus access to all EBSCOhost databases is once again available by univeristy username and password.

The temporary off-campus access account details provided by EBSCOhost in the interim will shortly be disabled.

All of the service issue icons and customer notifications on EBSCOhost databases have been removed from eSearch.

If you continue to receive reports of any off-campus access difficulties affecting EBSCOhost databases, please report the details to eServices.

Problem affecting off-campus access to EBSCOhost databases

Off-campus access to databases on the EBSCOhost platform is currently unavailable, due to problems affecting EBSCO’s Shibboleth authentication service. (On-campus access is unaffected).

When attempting to login to an EBSCOhost database from off-campus, the following error message displays:

Session Creation Failure

The inter-institutional access system was unable to successfully build a login session for you at [date and time]

To report this problem, please contact the site administrator at root@localhost. (Please note, there is no need to act on this instruction)

Please include the following message in any email:

Session creation failure at (

Session Creation Error

The databases involved are:

  • Academic Search Elite
  • Business Source Premier
  • EconLit
  • International Bibliography of the Social Sciences
  • Library, Information Science & Technology Abstracts
  • PsycINFO
  • Regional Business News
  • SPORTDiscus
  • Textile Technology Index

This problem is affecting all UK universities using the Shibboleth framework for EBSCOhost authentication. A further update will be provided once we have received confirmation of a resolution from EBSCOhost.

Ebsco hosted services unavailable

A technical problem with the Ebsco hosted services means that the following are unavailable:

  • Academic Search Elite
  • Business Source Premier
  • Econlit
  • PsycINFO
  • SportDiscus
  • TTI (Textile Technology Index)

Ebsco are investigating and hope to get service resumed as soon as possible. We’ll update you again when we have more news.

SFX linking to Academic Search Elite

Some connections from SFX to ejournal titles hosted in the Academic Search Elite database are currently generating error messages. If you encounter any problems connecting to ASE hosted titles (or to any other titles on the EBSCO platform), please send eServices a screen-grab and details of the failed citation to assist with debugging.