Resolved – Off-campus access issues for Scopus

The error page users reported last week appears to have been resolved and testing confirms access for both off-campus and on-campus users has been restored.

Screenshot showing Elsevier error page message, indicating something has gone wrong and details of the error message.

Access is now available again through the Scopus Find Databases page.

Off-campus access issues for Scopus

When accessing Scopus using the off-campus link users may see the following page, describing a institutional access error.

Screenshot showing Elsevier error page message, indicating something has gone wrong and details of the error message.

On campus access appears to be unaffected, although attempts to create a personal account may also result in the same error.

We are currently working with Elsevier support to try and resolve this as soon as possible.

Users may be able to access Scopus indirectly, by first logging into Science Direct, then using the Explore Elsevier options at the bottom of the page, selecting Scopus, and then the Sign In option from the main Scopus page.

Resolved – ACS access issues

Screenshot of the American Chemical Society homepage

Access to our ACS subscribed content has been restored. You can now access ACS articles and journals through Library OneSearch or our ACS database record.

ACS access issues

Screenshot of the American Chemical Society homepage

The library is currently investigating the loss of access to most ACS subscribed content for both on and off campus users.

Any attempt to access ACS articles or journals through Library OneSearch or the Find Databases route may see this following message:

Screenshot showing message: Access is not provided via Nottingham Trent University.

Resolved – Off-Campus access issues for Rock’s Backpages

The off-campus authentication issues to this platform have now been resolved by the provider and full access restored.

Our provider apologises for any inconvenience this temporary outage may have caused.

Off-Campus access issues for Rock’s Backpages

We are currently experiencing some authentication issues with Rock’s Backpages, and are working with them to restore off-campus access as soon as possible.

Note that the database can still be searched for references, but full content is temporarily unavailable for off-campus users. On campus access is unaffected.

VLeBooks – Scheduled Maintenance – 25 Jan 2025

Screenshot of the the VLebook platform homepage.

Essential maintenance will be carried out on the VLeBooks platform between 22:00 Sat 25 January and 04:00 Sun 26 January.

Access to their e-book content will be unavailable during this time.

The library apologises for any interruption in service that this causes.

eZproxy authentication – scheduled maintenance – Saturday 21 December 2024

A scheduled system maintenance period for eZproxy authentication, one of our single-sign on services, will begin Saturday 21 December between 05:00 and 18:00 hours.

The provider advises that this authentication service will be unavailable for approximately six hours during this maintenance window so off-campus access to some of our electronic resources and journals may be unavailable during this time and you may see a connection timeout or connection refused page.

The provider advises that in the event of access issues to try again later or outside of the scheduled maintenance period.

Internet Archive Update

Screenshot of the Internet Archive home page.

Following the recent cyberincident for the The Internet Archive site more services have been brought back online, including:

Wayback Machine
-Save Page Now coming soon
openlibrary.org
archive-it.org
Vault
scholar.archive.org
archive.org services available:
-publicly available texts
-tv news search and borrow
-audio
-moving images
-institutional uploads
-institutional web archiving
-access via API

The Internet Archive team report that more services and features will be brought back online soon and that some services may still be interrupted due to ongoing maintenance.

For the latest updates please see their blog.

Internet Archive Outage

Screenshot of the Internet archive homepage showing details of the outage and links out to a provisional, read-only version of the Wayback Machine and social media accounts.

The Internet Archive site which includes the Wayback Machine and other services is temporarily offline due to a cyberincident.

Access to the Wayback Machine has been restored in a read-only capacity from this website: https://web.archive.org/

And the Internet Archive team are working to bring the rest of the other services online safely as soon as they can.

Box of Broadcasts – scheduled maintenance – Thursday 15 August 2024

A scheduled system maintenance period for the Box of Broadcasts (BoB) platform will begin Thursday 15 August 2024 at 07:00.

The provider advises that the service should be considered ‘at risk’ during this time.

eZproxy authentication – scheduled maintenance – Friday 26 and Saturday 27 April 2024

A scheduled system maintenance period for eZproxy authentications services will begin Friday 26 and Saturday 27 April between 22:00 and 07:00 hours.

The provider advises that this authentication service will be unavailable for approximately two hours during this maintenance window so off-campus access to some of our electronic resources and journals may be unavailable during this time and you may see a connection timeout or connection refused page.

Screenshot of an example timeout page

The provider advises that in the event of access issues to try again later or outside of the scheduled maintenance period.