Problems accessing Lexis Nexis Professinonal

Error

Currently we are experiencing problems with accessing content from Lexis Nexis Professional from both on and off campus.

The issue is currently under investigation

 

Elsevier Science Direct – some sign in issues for off campus users

Elsevier are currently investigating an issue with sign in for off campus access.

After arriving at an article page if you choose the purchase pdf option and then sign in via your institution, after selecting Nottingham Trent University login and completing NTU single sign in, you are presented with a 404 error page.

science direct 404 error

Until this is resolved off campus users should select the sign in option to the top right of the screen, as this ‘sign in via your institution’ route works ok.

Science direct sign in option

Oxford Handbooks Online e-books- unable to download chapters – resolved

Oxford University Press have now resolved the issue of certain chapters from their e-books not downloading.

The PDF generator was timing out before delivering the pdf which resulted in the error message.

 

Chrome PDF error message

e-Duke Journals Scholarly Expanded Collection – off campus access issues

There is still currently an off campus sign-in problem for Highwire Press e-Duke Journals Scholarly Expanded Collection.

The technical team at Duke University Press have now restored Nottingham Trent University to the UK Access institution list, however choosing this option and signing in reloads the journals home page rather than the article page.

Once the original article is rediscovered full text access is enabled.

The technical team at Duke University Press are still investigating this issue.

**Update 15 June 2018 – sign in issues now fully resolved.  After a successful sign in the article page is returned with full text access.**

Duke University Press homepage

Oxford Handbooks Online e-books- unable to download chapters

The ability to view pdf versions of chapters from our Oxford Handbook Online e-books is currently not working.  When choosing this option a failed to open pdf message appears on screen.  The e-books can still be read on screen.

Oxford University Press are investigating the cause.

Chrome PDF error message

Off-campus access issues affecting Bloomsbury Collections

We are currently experiencing problems with accessing content on the Bloomsbury Collections platform from off-campus.

The cause of the problem is under investigation.

E1

e-Duke Journals Scholarly Expanded Collection – off campus access issues

There is currently an off campus sign-in problem for Highwire Press e-Duke Journals Scholarly Expanded Collection.

When you choose ‘Sign in via your Institution’ Nottingham Trent University no longer appears in the UK Access institution list.

The technical team at Duke University Press are currently investigating this issue.

duke_uni_press_signin_error