The failure to authenticate for some users when attempting to log into Elsevier resources from off-campus, such as Science Direct and Scopus, has now been resolved.
Attempts to log into Elsevier resources from off-campus, such as Science Direct and Scopus, are resulting in an error page.
On campus access remains unaffected.
We are working with the Elsevier helpdesk to try and resolve this issue.
The authentication issues that were affecting all the Elsevier products, such as Science Direct, Scopus and Mendeley, have now been reported as fixed by the Elsevier technical team.
If you are still experiencing any error messages they advise to clear both cookies and browser cache before retrying before reporting further.
Elsevier apologise for any inconvenience this outage may have caused.
We are currently aware of an authentication error issue when logging into Elsevier products such as Scopus, Science Direct etc.
Elsevier have identified the issue and their technical team is currently working to resolve it.
OFF-CAMPUS SIGN-IN issues for Elsevier Science Direct, reported earlier this year, have now been fully resolved by their technical team.
Access can be obtained using either the ‘Sign in’ option or the pdf ‘Get Access’ link and will provide full text access once single sign on has been completed.
Elsevier have apologised for the long time it took to fix the problem and any inconvenience caused as a result.
Elsevier are currently investigating an issue with sign in for off campus access.
After arriving at an article page if you choose the purchase pdf option and then sign in via your institution, after selecting Nottingham Trent University login and completing NTU single sign in, you are presented with a 404 error page.
Until this is resolved off campus users should select the sign in option to the top right of the screen, as this ‘sign in via your institution’ route works ok.
The recent off-campus access issues around Science Direct Sign in and redirect problems have now been resolved by the Elsevier technical team.
Using either Sign in option will return a user back to the content rather than the homepage.
The technical team at Elsevier are currently investigating some issues with Science Direct and off-campus access log in errors.
The Sign in option to the top right of the screen will return a user back to the Science Direct home page rather than the content they were trying to access.
Until they resolve this issue, use the Sign in option at the bottom of the summary page of the content you are trying to access. Using this route will avoid the current authentication redirect problem.
Following a detailed review by the Research Support and Learning and Teaching teams, a number of changes have been made to the list of resources made available through the Find Databases service of Library OneSearch (which will also be reflected, later today, in searches in the ‘All’ search tab of LOS). The changes are detailed below:
New entries have been created for the following resources:
- Galaxy: Business and Commerce
- House of Commons Parliamentary Papers
- IDS Employment Law Brief
- Nottingham City Council Planning and Building Control web pages
The following resources have been withdrawn from the Find Databases service:
- Academic Info
- AHDS Visual Arts
- BUBL Link
- Census Dissemination Unit
- Census Interaction Data Services
- ESDS (Economic and Social Data Service)
- eiNET: Business and Commerce
- Global Legal Information Network
- House of Commons Parliamentary Papers (HCPP) – 18th Century
- House of Commons Parliamentary Papers (HCPP) – 19th Century
- House of Commons Parliamentary Papers (HCPP) – 20th Century
- IDS Online
- Interior Internet
- International Criminal Law: a selective resource guide
- Iraqgate: Saddam Hussein, US Policy and the Prelude to the Persian Gulf War, 1980–1994
- Law on the web
- Literary Resources on the Net
- MCEER (Multidisciplinary Center for Earthquake Engineering)
- OECD Main Economic Indicators
- Oxford University Library Catalogue
- Samples of Anonymised Records from the Census Microdata Unit
- Stationery Office, The
- Trade Association Forum
- Trading Standards Specialist
- Trend Report 2007
- Textile Technology Index (EBSCO)
- US Nuclear Non-Proliferation Policy, 1945–1991
- Women’s Studies Database
- WWW Virtual Library: Archnet
The entries for the following resources have been updated. Updates include: amended access URLs, changed help and guidance information, updated subject category assignments and revised descriptions:
- 10 Downing Street
- a-n (The Artists Information Company)
- ABELL (Annual Bibliography of English Language and Literature)
- Academic Search Complete
- Acts of the UK Parliament
- Alexander Street Press (audio-visual collection)
- American Film Scripts Online (Alexander Street Press)
- American National Election Studies
- Art and Architecture Archive (ProQuest)
- Art Full Text (EBSCO)
- ASCE Civil Engineering Database
- BAILII (British and Irish Legal Information Institute)
- Biosciences Image Bank
- BoB (Box of Broadcasts)
- BRAD Insight
- British and Irish Women’s Letters and Diaries 1500-1950 (Alexander Street Press)
- British Education Index (EBSCO)
- British Film Institute (BFI) InView
- British Library Catalogue
- British Library Sounds
- British Newspapers 1600-1900
- British Periodicals 1680s-1930s
- British Progressive Links – the left and more
- British Standards
- Business Source Complete (EBSCO)
- Cardiff Index to Legal Abbreviations
- Census Support: Flow data
- Child Development and Adolescent Studies
- Church Measures
- Cochrane Library
- CogPrints (Cognitive sciences eprint archive)
- Constitution Finder
- Construction and Building Abstracts
- The Court of Justice of the European Communities and the Court of First Instance (CURIA)
- CPAG (Child Poverty Action Group)
- Creative Club
- Criminal Justice Abstracts
- Defining Gender, 1450-1910
- Digimap Ordnance Survey Data Collection
- Digital National Security Archive
- Early English Books Online – EEBO
- ECCO – Eighteenth Century Collections Online
- Educational Administration Abstracts (EBSCO)
- Entertainment Industry Magazine Archive (ProQuest)
- ERIC (Educational Resources Information Center) (EBSCO)
- Estates Gazette Interactive
- European Court of Human Rights Judgments
- European Research Papers Archive
- Family Law Online
- Foreign Relations of the United States
- Halifax House Price Index
- History and Politics Out Loud (HPOL)
- House Price Index
- Hague Conference on Private International Law, The
- House of Lords Judgments
- IBSS (International Bibliography of the Social Sciences)
- IOP Journals (IOP)
- Information Asset Register
- Institute of Civil Engineers Virtual Library
- Intellectual Property Office
- Internet Encyclopedia of Philosophy, The
- JISC Historic Books
- JISC MediaHub
- John Johnson Collection
- Keele Guides to Government & Politics on the internet, The
- Key Note
- Key Skill: Animal Anatomy and Physiology Collection
- Land of Lost Content
- Legal resources in the UK and Ireland
- LexisPSL (Professional Support Lawyer)
- Linguist List, The
- LION (Literature Online)
- Live court listings
- NBS Educator
- NBS TV
- Nexis UK
- Nottingham Insight
- OAPEN Library
- Oxford Dictionary of National Biography
- Oxford English Dictionary
- Passport GMID
- Picture Post Historical Archive
- PILOTS Databases
- Planning Portal
- Political resources on the Net
- Practical Law
- Proceedings of the Old Bailey
- ProQuest Central
- ProQuest Dissertations & Theses – UK and Ireland (ProQuest)
- Public Bill Committee Debates
- The Public Whip
- Regional Business News (EBSCO)
- RIBA Product Selector
- Royal Town Planning Institute
- RSC (Royal Society of Chemistry) journals
- SAE Technical Papers
- Science Classic (AAAS)
- Scopus (Elsevier)
- Social Services Abstracts
- Social Care Online
- Society for Computers and Law: The IT Law Community
- Sociological Abstracts
- Sociological Tour through Cyberspace, A
- Studies on Women and Gender Abstracts
- Supreme Court Applications
- Supreme Court – Decided Cases
- The Times Digital Archive
- Times Literary Supplement Historical Archive
- Trench Journals and Unit Magazines of the First World War
- TRILT (Television and Radio Index for Learning and Teaching)
- UK Government Web Archive
- UK Parliament
- UNESCO Data Centre
- United Nations Documentation
- Utilitarianism Resources
- Vision of Britain through Time
- Vogue Archive, The
- Web of Science
- WGSN (Worth Global Style Network)
- WGSSLINKS: Women and Gender Studies Web Sites
- World Bank Data and Statistics
- World Economic Outlook Databases
- World Population Prospects
If you’d like any further information about the specific changes that have been made to any of the resources listed above, please get in touch.
The remote search (metasearch) configurations in Library OneSearch for both the Scopus and Science Direct services (from Elsevier) have been upgraded to take advantage of the new Elsevier API. The updates are all ‘behind the scenes’ technical changes, so no action is required from customers taking advantage of remote searching of these services.
Catalogue records from both Scopus and Science Direct are already available in ‘All’ searches of Library OneSearch (through the Primo Central Index metaindex), but customers can choose to query either or both platforms remotely, and in real-time, using the metasearch functionality available through the Find Databases service.
Intermittent problems have returned to affect both the Science Direct and Scopus services this morning (9 June 2015); with some requests timing out or ending in ‘service unavailable’ responses.
Further updates will follow as the situation is resolved.