Some users are reporting an authentication error message when attempting to access Nexis UK both on and off campus.
We are working with Nexis UK support to try and resolve this issue.
Category: eResources
ProQuest eBook platforms – access restored
ProQuest have confirmed that access to their e-book platforms has been restored.
ProQuest apologize for any inconvenience caused.
ProQuest eBook platforms currently unavailable.
ProQuest technicians are currently working to resolve access issues with some of their ebook platforms.
An update will follow once everything is resolved.
Creative Club – access restored
The issues with viewing and downloading images reported earlier in the week have now been resolved by the IT Technicians at Creative Club.
Creative Club – images and downloads unavailable
There is currently an issue with viewing and downloading images within the Creative Club database.
The technical team for Creative Club are currently working to resolve this and apologise for any inconvenience this may be causing.
Box of Broadcast – at risk 12:00-13:00 8 November 2019
The Box of Broadcasts (BoB) service is undergoing “emergency maintenance” today (Friday 8 November 2019) between 12:00 and 13:00. Please consider the service “at risk” during these times.
ProQuest eBook platforms – scheduled maintenance – 19 October 2019
A routine maintenance period on the ProQuest eBook platforms is scheduled for Saturday 19 October 2019, between 17:00 and 20:00 (UK time). This means that the following ProQuest eBook platform and service, to which the library subscribes, will be unavailable throughout this three hour period:
- EBook Central
Nexis UK – access restored
Access to Nexis UK for both on and off-campus users has been restored.
Both on and off-campus options from Find Databases now redirect via NTU single sign-on to the home page of the platform once successfully logged in.
Links to individual titles from within Library OneSearch are in the process of being restored and should be available shortly.
Nexis UK currently unavailable
We are currently working with Nexis UK to investigate access problems to Nexis UK for both on and off-campus users.
Attempts to sign in result in a failure message.
A further update will follow once access to the Nexis UK platform is confirmed as restored.
ProQuest eBook platforms – scheduled maintenance – 20 July 2019
A routine maintenance period on the ProQuest eBook platforms is scheduled for Saturday 20 July 2019, between 17:00 and 20:00 (UK time). This means that the following ProQuest eBook platform and service, to which the library subscribes, will be unavailable throughout this three hour period:
- EBook Central
VLeBooks – migration to new reader com.
During August one of our ebook providers, Askews and Holt, will be launching a new enhanced reader to replace the existing VLEeBooks reader.
Once migrated to the new reader any browser bookmarks for particular titles will no longer work and these will need to be re-accessed via Library OneSearch.
In preparation for the migration any user who wishes to save any notes stored on the current reader will be required to export these by Friday 12th July, otherwise they will be lost.
Any titles stored within ‘My Bookshelves’ also need to be noted for future addition to the new reader as these will not transfer over when migration happens.
The new reader will include many new features such as highlighting, sophisticated note options, improved accessibility and mobile responsiveness.
BoB (Box of Broadcasts) scheduled maintenance
The streaming video service Box of Broadcasts (BoB) has just announced that they will be carrying out some scheduled maintenance work tomorrow Thursday 6th June between 07.00 and 09.00 Hrs. They advise users to consider the service ‘at risk’ during this period.
eResource updates 
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