Updates on electronic resources from the library of Nottingham Trent University
A scheduled authentication maintenance period for the Learning on Screen service including the Box of Broadcasts platform will begin Thursday 21 February 2019 between 07:00 and 09:00. The provider advises that users may be unable to access their resources during these times.
A routine maintenance period on the ProQuest platform is scheduled for Sunday 20 January 2019, between 3:00 and 11:00 (UK time). This means that the following ProQuest databases, eBook platforms and services, to which the library subscribes, may be unavailable throughout this eight hour period:
A routine maintenance period on the ProQuest eBook platforms is scheduled for Saturday 5 January 2019, between 17:00 and 19:00 (UK time). This means that the following ProQuest eBook platform and service, to which the library subscribes, will be unavailable throughout this two hour period:
OFF-CAMPUS SIGN-IN issues for Elsevier Science Direct, reported earlier this year, have now been fully resolved by their technical team.
Access can be obtained using either the ‘Sign in’ option or the pdf ‘Get Access’ link and will provide full text access once single sign on has been completed.
Elsevier have apologised for the long time it took to fix the problem and any inconvenience caused as a result.
The off campus access issues for New Left Review reported back in August have now been resolved. Content for off campus users has been restored within our subscription range.
THE ABILITY TO create, save, play back and share audio clips on the Box of Broadcasts platform has been restored following a recent maintenance upgrade.
Problems affecting the ‘radio clip’ feature were first reported last year, but have now been confirmed by the Learning on Screen service as fully resolved.
A scheduled system maintenance period for the Box of Broadcasts platform will begin Friday 30 November 2018 between 07:00 and 10:00. The provider advises that the service should be considered ‘at risk’ during these times.
A scheduled system maintenance period for the Box of Broadcasts platform will begin Thursday 22 November 2018 between 10:00 and 13:00. The provider advises that the service should be considered ‘at risk’ during these times.
TECHNICAL ISSUES WHICH were preventing authenticated access to a number of online resources requiring university username and password for access have all now been resolved.
The problems arose on 31 October and prevented or limited authenticated access to a number of services, including the following:
The library was able to establish alternate authenticated access routes to several of these resources, but unfortunately not in all cases.
With the technical issues resolved late in the evening of 8 November, authenticated access to all the affected resources is once again operating normally.
ACCESS TO THE Box of Broadcasts service, which was lost at the end of last month due to a technical problem that was causing authentication requests to fail, has now been reinstated.
Access to BoB is available once more on-campus and off-campus by university username and password.
OFF-CAMPUS ACCESS to the HeinOnline service, which had been affected by the same reported authenticated problems currently affecting other resources, has been reinstated.
Off-campus access to HeinOnline remains by university username and password. On-campus access to the service remains direct.
ACCESS TO WESTLAW from off-campus has been re-enabled in the library’s Find Databases service.
Off-campus access is available once again by university username and password (with access on-campus remaining direct).
The reported problems with the university’s preferred authenticated access route to Westlaw are continuing, but the library has been able to establish an alternative authentication method pending the resolution of these problems.
eResource updates 
You must be logged in to post a comment.