Box of Broadcasts outage- 11-13 June 2018

The Box of Broadcasts (BoB) streaming service, for terrestrial and freeview TV and BBC Radio, has given advance notice of an upcoming three-day downtime period: 11-13 June 2018. BoB advises as follows:

The BoB service will be unavailable between 11-13 June 2018. This is because the Eduserv datacentre in Swindon is closing imminently forcing us to relocate our BoB servers on 11 June 2018.

We are working very hard to minimise the impact of this move on BoB service delivery but it will be necessary to switch BoB off for up to 3 days whilst we move the equipment.

BoB will be switched off on the morning of 11 June 2018 and will be completely unavailable during this time. Forward scheduling on the EPG will be available up to 11 June and then will restart once the move is complete. Programmes broadcast during the down-period will be available retrospectively for most channels. Please note that off-air recordings can be ordered in advance during the down-time via TRILT and can be prioritised during this 3-day period.

If you have any questions about the above please contact bob@bufvc.ac.uk

BoB - new platform

Dawsonera ebooks: maintenance work 14.00 – 16:00 Sunday 13th May

Dawsonera have advised there may be an outage or interruption to their services on Sunday 13th May between the hours of 14:00 and 16:00 whilst they undertake routine maintenance.

dawson

VleBooks Temporary Maintenance – Thursday 10th May 2018

Please be advised that temporary maintenance to VLeBooks (www.vlebooks.com) will be carried out on Thursday 10th May at 17:00. It is expected to last less than 30 minutes, during which time you will be unable to access the site.

VLebooks.com home page

Access to VLeBooks.com restored again.

Yesterdays’ access issues with the VLeBook platform has now been resolved by the supplier.

The out of date security certificate at the root of the problem has been renewed by the company.

Access to our e-books titles has been restored, with direct on-campus access and off-campus access available by university username and password.

VLebooks.com home page

Loss of access to some of our e-books on Library OneSearch

There is currently an issue when trying to access some of our e-book content via Library OneSearch.  Ebooks supplied by VLebooks.com currently redirect to a privacy warning screen when you try to view online.

vlebooks_privacy_warning

This has been reported and is currently under investigation.

Problems accessing Lexis Nexis Professinonal

Error

Currently we are experiencing problems with accessing content from Lexis Nexis Professional from both on and off campus.

The issue is currently under investigation

 

Elsevier Science Direct – some sign in issues for off campus users

Elsevier are currently investigating an issue with sign in for off campus access.

After arriving at an article page if you choose the purchase pdf option and then sign in via your institution, after selecting Nottingham Trent University login and completing NTU single sign in, you are presented with a 404 error page.

science direct 404 error

Until this is resolved off campus users should select the sign in option to the top right of the screen, as this ‘sign in via your institution’ route works ok.

Science direct sign in option

Box of Broadcasts (BoB) ‘at risk’ this morning

The streaming video service Box of Broadcasts (BoB) has just announced that they will be carrying out some unscheduled maintenance work this morning (Friday 2 March) and that the service should be considered ‘at risk’ until 12:30.

UPDATE, 13:30: The maintenance period has overrun, but BoB indicate that services should be fully restored shortly.

UPDATE, 16:00: The maintenance period has now concluded and BoB services are accessible once more.

BoB - new platform

Oxford Handbooks Online e-books- unable to download chapters – resolved

Oxford University Press have now resolved the issue of certain chapters from their e-books not downloading.

The PDF generator was timing out before delivering the pdf which resulted in the error message.

 

Chrome PDF error message