Category: RefWorks

ProQuest platform – scheduled maintenance – 9 February 2020

Jill Walker - Applications & Technical Services Team

Search ProQuest platform

A ROUTINE MAINTENANCE period on the ProQuest platform is scheduled for Sunday 9 February 2020, between 3:00 and 15:00 (UK time).

This means that the following ProQuest databases, eBook platforms and services, to which the library subscribes, will be unavailable throughout the first six hour period, 3:00 to 9:00 (UK time).

And upon completion of the maintenance window, for an additional six hours from 9:00 to 15:00, automatic citation functionality and MyResearch account access will continue to be unavailable:

  • Alexander Street Press
  • EBook Central
  • RefWorks
  • Syndetics solutions
  • All databases on the search.proquest.com platform, namely:
    • Academic Video Online‎
    • Applied Social Sciences Index & Abstracts (ASSIA)‎ (1987 – current)
    • Art, Design & Architecture Collection‎ (1973 – current)
    • Art and Architecture Archive‎ (1895 – 2005)
    • Australian Education Index‎ (1977 – current)
    • Avery Index to Architectural Periodicals‎ (1934 – current)
    • British Periodicals‎ (1681 – 1939)
    • Country Life Archive‎ (1897 – 2005)
    • Digital National Security Archive‎
    • Entertainment Industry Magazine Archive‎ (1880 – 2000)
    • ERIC‎ (1966 – current)
    • Humanities Index‎ (1962 – current)
    • International Bibliography of the Social Sciences (IBSS)‎ (1951 – current)
    • MLA International Bibliography‎ (1926 – current)
    • Periodicals Archive Online‎
    • PILOTS: Published International Literature On Traumatic Stress‎ (1871 – current)
    • ProQuest Central‎ (1970 – current)
      • ABI/INFORM Collection (1971 – current)
      • Accounting, Tax & Banking Collection (1971 – current)
      • Arts & Humanities Database information
      • Asian & European Business Collection (1971 – current)
      • Australia & New Zealand Database information
      • Biology Database (1998 – current)
      • Business Market Research Collection (1986 – current)
      • Canadian Business & Current Affairs Database information
      • Canadian Newsstream information
      • Career & Technical Education Database information
      • Computing Database (1998 – current)
      • Continental Europe Database information
      • Criminal Justice Database (1981 – current)
      • East & South Asia Database information
      • East Europe, Central Europe Database information
      • Education Database (1988 – current)
      • Family Health Database information
      • Global Breaking Newswires information
      • Health & Medical Collection information
      • Health Management Database information
      • India Database (1998 – current)
      • International Newsstream information
      • Latin America & Iberia Database information
      • Library Science Database (1970 – current)
      • Linguistics Database information
      • Middle East & Africa Database information
      • Military Database information
      • Nursing & Allied Health Database information
      • Political Science Database (1985 – current)
      • Psychology Database information
      • Public Health Database information
      • Publicly Available Content Database information
      • Religion Database (1986 – current)
      • Research Library information
      • Science Database information
      • Social Science Database information
      • Sociology Database (1985 – current)
      • Telecommunications Database (1995 – current)
      • Turkey Database information
      • UK & Ireland Database information
      • US Newsstream (1980 – current)
    • ProQuest Dissertations & Theses Global‎
    • PsycARTICLES‎ (1894 – current)
    • PsycINFO‎ (1806 – current)
    • PsycTESTS‎
    • Sociological Abstracts‎ (1952 – current)
      • Social Services Abstracts (1979 – current)
      • Sociological Abstracts (1952 – current)
    • Trench Journals and Unit Magazines of the First World War‎ (1914 – 1919)
    • The Vogue Archive‎
    • The Women’s Wear Daily Archive‎

Refworks – scheduled maintenance – 21 Dec 2019

Jill Walker - Applications & Technical Services Team

Refworks homepage

A scheduled system maintenance period for the Refworks platform will begin Saturday 21 December 2019, between 06:00 and 16:00(UK time).  During this ten hour period the following services will unavailable:

  • Legacy Refworks
  • Proquest Refworks
  • Refworks Citation Manager
  • Write-n-Cite

Proquest Refworks – scheduled maintenance – 20 April 2019

Jill Walker - Applications & Technical Services Team

PROQUEST REFWORKS WILL be conducting scheduled maintenance for approximately 1 hour on 20 April 2019 between 15:00 and 16:00.

They have advised that during this time new Refworks will be offline.

Write-n-Cite will be available offline, but users will not be able to sync their references with Refworks.

All existing references will be maintained and available at the end of the maintenance window.

Refworks homepage

 

Proquest Refworks – scheduled maintenance – 22 Feb 2019

Jill Walker - Applications & Technical Services Team

PROQUEST REFWORKS WILL be conducting scheduled maintenance for approximately 4 hours on 22 Feb 2019 between 23:00 and 03:00 23 Feb 2019.

They have advised that during this time new Refworks will be offline.  Write-n-Cite will be available offline, but users will not be able to sync their references with Refworks.

All existing references will be maintained and available at the end of the maintenance window.

Refworks homepage

 

RefWorks – maintenance period 22 September

Head of Discovery and Digital Futures

THE LEGACY AND new versions of the RefWorks referencing service will be unavailable for a twelve-hour period from 14:00 on Saturday 22 September.

During that time Legacy RefWorks accounts will be unavailable, as will the connectivity of the Write-N-Cite plug-in. User accounts in the new RefWorks environment may be unavailable for periods, and the RefWorks Citation Manager and RefWorks Google Docs plug-in will also be unavailable.

Maintenance start time: Saturday 22 September 14:00 (UK time)
Maintenance end time: Sunday 23 September 02:00 (UK time)

New RefWorks logo

Proquest Product maintenance – scheduled – Sunday 28 January 2018

Jill Walker - Applications & Technical Services Team

A scheduled maintenance period for some Proquest products including ProQuest Central, ProQuest Dissertations & Theses Global and Refworks is due on Sunday 28 January 2017 between 3:00 and 11:00.

The provider has advised that these platforms will be unavailable during this time.

Proquest central maintenance message

Refworks currently unavailable

Jill Walker - Applications & Technical Services Team
Refworks timeout error message

The Refworks site is currently unavailable.  Attempts to log in result in a time out error message.

The technical team at Proquest (the provider) are currently working on a fix for this issue.

ProQuest maintenance alert – 12-13 March 2016

Head of Discovery and Digital Futures

ProQuest have just announced a maintenance period for this weekend, to enable the “critical firmware updates” to be installed across its systems infrastructure.

The maintenance period will begin at 22:00 on Saturday 12 March 2016 and end at 03:00 on Sunday 13 March. During this period, the following services will be unavailable:

  • All databases on the search.proquest.com platform
  • RefWorks
  • Syndetics (‘Learn more about this book’ service in LOS)

Users attempting to access these products during the downtime will be re-directed to a web page explaining the scheduled maintenance period.

ProQuest maintenance period – Sunday 1 March 2015

Head of Discovery and Digital Futures

A maintenance upgrade to the main ProQuest infrastructure is scheduled for Sunday 1 March 2015 – starting at 03:00 UK time and lasting until 08:00. During this time, the following services will be unavailable:

  • Chadwyck-Healey databases (such as Literature Online)
  • LibraryThing for Libraries (which supports the IRep NTU authors showcase)
  • ProQuest platform (search.proquest.com) (all 24 databases, including the British Humanities Index, PsycArticles, The Vogue Archive, etc.,)
  • ProQuest Syndetic Solutions (which supports the book cover display and the ‘Learn more about this book’ feature in Library OneSearch)
  • RefWorks (all RefWorks services)

ProQuest: downtime for upgrades – Sunday 16 February 2014

Head of Discovery and Digital Futures

ProQuest will be carrying out a scheduled upgrade of its online services on Sunday 16 February 2014, with an eight-hour ‘at risk’ period starting (for UK customers) at 03:00, and finishing at 11:00.

During that period access to all databases on the search.proquest.com platform may be unavailable at times or throughout. The affected databases are:

  • Applied Social Sciences Index and Abstracts (ASSIA)
  • ARTbibliographies Modern (ABM)
  • Australian Education Index
  • Avery Index to Architectural Periodicals
  • British Education Index
  • British Humanities Index (BHI)
  • British Periodicals (1681 – 1937)
  • Design and Applied Arts Index (DAAI)
  • Entertainment Industry Magazine Archive
  • ERIC
  • International Bibliography of the Social Sciences (IBSS)
  • MLA International Bibliography
  • Periodicals Archive Online
  • PILOTS: Published International Literature On Traumatic Stress
  • ProQuest Dissertations & Theses: UK & Ireland
  • Social Services Abstracts
  • Sociological Abstracts
  • The Vogue Archive

RefWorks will also be affected during the same upgrade period. ProQuest indicate:

During this time period RefWorks users can expect sporadic availability, including short periods of complete downtime. We anticipate that access issues and possible functionality problems will last anywhere from 3 to 15 minutes. If you experience issues with RefWorks during this maintenance window we recommend that you close your browser session, and return to RefWorks at a later time.

New resource: Periodicals Archive Online (Proquest)

Head of Discovery and Digital Futures

Access to the Periodicals Archive Online collection (on the Proquest platform) has been enabled in Library OneSearch. Access is direct on-campus and by university username and password from off-campus. The PAO can be cross-searched alongside any of the other databases on the Proquest platform, and records from the PAO can be added to a individual researcher’s RefWorks account without leaving the Proquest interface. The resource is described as follows:

Periodicals Archive Online contains the full-text of over 700 journals spanning the humanities and social sciences, across 37 key subject areas. Coverage is from volume 1 issue 1 of each journal and all issues are digitized from cover to cover. Whilst the majority of titles are peer-reviewed academic journals, a number of other selected publications are included that were not originally scholarly in nature but offer relevant research material. The archive is international in scope with the inclusion of more than 150 foreign-language titles.

Title-level access to all of the individual journals in the PAO will be enabled in SFX and Library OneSearch once Proquest and Ex Libris have made the datasets available in the SFX Knowledge Base.