Elsevier log in issues resolved

Science Direct homepage

The authentication issues that were affecting all the Elsevier products, such as Science Direct, Scopus and Mendeley, have now been reported as fixed by the Elsevier technical team.

If you are still experiencing any error messages they advise to clear both cookies and browser cache before retrying before reporting further.

Elsevier apologise for any inconvenience this outage may have caused.

Artstor – new subscription now active

THE ARTSTOR DIGITAL Library, which provides access to high-quality images across a range of disciplines rights-cleared for use in education and research, is now available through a full active subscription via the Find Databases service.

The Artstor service was previously provided as one of the library’s temporary additional electronic resources. That temporary availability concluded on 30 June 2021, at which point the new subscription became active.

Access to the Artstor Digital Library is by university username and password.

WGSN: Find Databases entry updated

WGSN - March - 2016

THE ON-CAMPUS AND off-campus access URLs for WGSN (World Global Style Network) have been updated in the resource’s Find Databases listing, to align with the company’s latest ‘best practice’ guidance.

A new Registration Guide (May 2021) has also been made available through the Find Databases listing, which updates guidance on how to create a new WGSN account and how to reactivate an existing account.

The library is discussing with the WGSN technical team and with Digital Technologies the options for migrating authentication for the WGSN service over to the NTU Single Sign On service. Further updates will follow on this potential development as those discussions progress.

Mintel authentication issues resolved


THE TECHNICAL PROBLEMS preventing authenticated access to the Mintel platform reported earlier this morning have now been resolved.

Authenticated access to the service is now available once more, from both on-campus and off-campus, through the Find Databases listing for the resource.

Mintel – access currently unavailable

Mintel logo

THE LIBRARY IS working with the technical team at Mintel to re-establish authenticated access to the platform, which is currently unavailable.

Attempts to log in to the service result either in further authentication challenges or an on-screen error message.

A notification, alerting students and staff to the issue, has been added to the Mintel listing in the Find Databases service.

A further update will follow once access is confirmed as restored.

Update: log in issues affecting library services – Wednesday 7th April

The issues reported earlier today affecting access to multiple library systems and services have now been resolved.

Services remain at risk while DT colleagues continue to carry out remedial work, so if you experience any further access problems please report them to libinfodirect@ntu.ac.uk for library staff to investigate.

Posted in Uncategorized

Log in issues affecting library services – Wednesday 7th April

The library is aware of log in issues currently affecting multiple systems and services. You may see an error message and be denied access if you try to log in to any of the following:

  • E-resources accessed via Library OneSearch (including those in the Find Databases service)
  • Online resource lists
  • Worktribe (for research output submissions)

Colleagues in DT are working to fix the problem as soon as possible.

Posted in Uncategorized

New resource: Project MUSE

Project Muse logo

ACCESS TO THE Project MUSE platform has been enabled in the Find Databases service, following the activation of a new subscription to the full-text service.

Access to the ejournal and eBook content provided by Project MUSE is by university username and password.

The resource is described as follows:

Project Muse brings together access to the full-text of more than 700 academic and scholarly journals in the fields of humanities and social sciences from more than 120 different publishers including university presses and learned societies. Access is also provided to a diverse collection of Open Access books and monographs. Materials can be viewed online or downloaded for offline reading.

Access to the 700+ ejournal titles available through Project Muse has also been activated in the SFX (Find It @ NTU) service.

Materials from Project Muse will be discoverable in searches in Library OneSearch and Library OneSearch Pro shortly.

New resource: Rock’s Backpages

Rock's Backpages - main logo

ACCESS TO THE library of music journalism provided by the Rock’s Backpages platform has been enabled in the library’s Find Databases service following the activation of a new subscription to the resource.

Access to Rock’s Backpages is by university username and password (both on-campus and off-campus) with a direct deep-link provided through the Find Databases listing.

The resource is described as follows:

Bringing together an archive of more than 40,000 examples of music journalism by more than 700 writers, Rock’s Backpages draws on numerous publications from Creem and Trouser Press to Rolling Stone, and from New Musical Express and Melody Maker to MOJO. The archive covers all genres of popular music from the 1950s to the present day. The collection is fully searchable by artist, genre, writer or keyword. Rock’s Backpages also features a library of over 600 audio interviews with artists and performers of all eras and styles.