ALEPH Web OPAC, further problems with enhanced content (Syndetics)

We’ve encountered response time problems with Web OPAC this morning which seem to be linked to the enhanced catalogue content (Syndetics), i.e. the additional information pop-ups. As a temporary measure we’ve turned off this functionality to enable OPAC to work.

We’re investigating the cause and will report again when we have more news.

Library Catalogue – ‘enhanced’ records re-enabled

Following diagnostic work involving LLR, IS and Syndetics, the ‘enhanced’ catalogue record service has been re-enabled in the library catalogue – meaning that book covers will display in the ‘Full View of Record page’ (where these are available from Syndetics), providing links to an ‘Additional information’ pop-up screen.

The performance of the catalogue will be monitored closely today, but if you experience any problems with the slow response times, or any other OPAC difficulties, please let the eServices team know so that we can investigate the issue further.

Library Catalogue – problem affecting ‘enhanced’ records returned

A different problem affecting the Syndetics service has arisen this morning, which has been leading to very slow response times in building the ‘Full View of Record’ page in ALEPH (which was having a knock-on effect in the performance of the library catalogue as a whole).

Until we are certain of service stability from Syndetics, we have temporarily disabled the Syndetics service (so no book covers will display in the OPAC). Switching off the Syndetics service has had an immediate beneficial effect on the catalogue’s response times.

We will update again when we have more.

Library Catalogue – problem affecting ‘enhanced’ records resolved

The problem affecting the Syndetics catalogue enhancement service within the Library OPAC was resolved later yesterday afternoon.

If you encounter any further instances of this issue, please send the eServices team some sample ISBNs for records for which problems are persisting and we’ll investigate further.

Library Catalogue – problem affecting ‘enhanced’ records

An intermittent problem is currenly affecting the Syndetics catalogue enhancement service within the Library OPAC.

This means that in the ‘Full View of Record’ screen, book covers (where these are available from Syndetics) are not displaying consistently, and links from a book cover to the ‘Additional Information’ pop-up window are not always connecting correctly.

eServices is investigating the problem and will update as soon as we have more information to report.

SFX linking to EBSCOhost titles – resolution in place shortly

A technical solution has now been identified which should correct the intermittent problems of failed links from SFX to some ejournal titles hosted on the EBSCOhost platform reported before the Xmas break. This should be live later this week – I will update when the fix is in place.

Le Monde: again available in full-text from Lexis Nexis Executive

Following the withdrawal of the full-text of Le Monde from Lexis Nexis Executive, LLR sourced an alternative provider for this title on the CEDROM SNi platform. Lexis Nexis have now made Le Monde available again in full-text on LNE. An additional SFX link to Le Monde on LNE should be available shortly

Withdrawn resource: current issue access to New Scientist

The offer of temporary free full-text access to the current issues of New Scientist (as they were published, between August and December of 2006) has now concluded on the Science Direct platform. This listing has therefore been withdrawn from SFX. Full-text access to all issues from 2002 onwards continues to be available via Academic Search Elite (but with a one-month publisher embargo).

Withdrawn resource: Future Drugs and Future Medicine ejournals

The temporary free access offer to the ejournals titles published by Future Drugs and Future Medicine has now concluded, and full-text access is now only available by subscription. As a result, listings for all the titles in these collections have been withdrawn from SFX. The titles will disappear from the eSearch ejournals list at the next update.

British Library: Archival Sound Recordings

Following a number of queries about establishing Athens authenticated access to the audio content in the BL: Archival Sound Recordings collection, we are currently awaiting receipt of the HE licence from the BL for our review. It is expected that we will be able to provide access to the audio content fairly early in the new year, and will set up access routes once this is available.

Silverplatter platform: back on-line on schedule

Following the maintenance work over the weekend of 16-17 December, access to the Geography, OSH-ROM and ICONDA services was restored on Monday as scheduled.