A technical issue that caused a temporary loss of access to the isurv service (from both on-campus and off-campus) has now been resolved. Access is direct on-campus and by university username and password from off-campus.
Month: September 2009
GMID – off-campus access unavailable
eServices is working with the Global Market Information Database technical team to resolve a problem which is preventing Shibboleth authenticated access to the service from working successfully from off-campus. A further update will follow once off-campus access to the service has been restored.
ChildData – proxy access enabled
Access to the ChildData service is now direct on-campus and by university username and password (using eZproxy) from off-campus. A guide to accessing resource which make use of eZproxy is available on the eServices Support wiki
JSTOR – off-campus access constraint
eServices is working with the JSTOR service to identify a problem affecting Shibboleth authentication from off-campus. Currently is not for a customer to select an NTU Shibboleth login link in the native interface of JSTOR. However, if an off-campus customer selects a link to JSTOR in eSearch, SFX or the LLR Library Catalogue, they will be able to log in to the service using their university username and password.
In short: LLR customers needing off-campus access to JSTOR must access the service through eSearch, SFX or the Library Catalogue in order to log in successfully.
Barbour Professional Series: Food Safety – access unavailable
Access to the Barbour Professional Series: Food Safety service is temporarily unavailable. Access – which will be by a resource-specific username and password – will be re-enabled shortly.
Academia Portal – access unavailable
Access to the Academia Portal service is temporarily unavailable. Access – which will be by a resource-specific username and password – will be re-enabled shortly.
Engineering Village – Shibboleth access unavailable
Off-campus access to the Compendex and Inspec databases (on the Engineering Village platform) is currently unavailable. eServices is working with Elsevier’s technical team to resolve the configuration problem which is currently causing Shibboleth logins to be rejected: customers will currently see a Shibboleth error screen when logging in from off-campus. A further update will follow once off-campus access has been restored.
Withdrawn resource: Violence and Abuse Abstracts
Following the conclusion of LLR’s subscription to the Violence and Abuse Abstracts database, the resource has been removed from eSearch.
Withdrawn resource: Abstracts in Social Gerontology
Following the conclusion of LLR’s subscription to the Abstracts in Social Gerontology database, the resource has been removed from eSearch.
Withdrawn resource: WGSN (Worth Global Style Network)
Following the withdrawal of the free-to-educational-access WGSN (Worth Global Style Network) service, the resource has been removed from eSearch.
Withdrawn resource: Research Starters – Business
Following the conclusion of LLR’s extended trial subscription to the Research and Starters – Business database, the resource has been removed from eSearch.
Withdrawn resource: Research Starters – Education
Following the withdrawal of the free-to-educational-access WGSN (Worth Global Style Network) service, the resource has been removed from eSearch.
eResource updates 
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