There is a problem with accessing content off campus from Taylor & Francis online. The issue is currently under investigation
Category: Outage and service issues
Proquest Ebook Central – scheduled maintenance – Saturday 02 December 2017
A scheduled maintenance period for the Proquest Ebook Central platform is due on Saturday 02 December 2017 between 18:00 and 23:00.
The provider has advised that the platform and any Proquest ebook content will be unavailable during this time.
NTU single sign on service has been restored
Access to the NTU single sign on service has now been resorted
Access isssues with NTU single sign on service
There seem to be an intermittent issues with accessing the single sign on service.
Access to lYNDA.com, Westlaw database, Irep and Resources lists are comfirmed to be effected.
The problem is being investigated
Brief interruption to single sign-on service between 07:00-08:00 16 November 2017
Maintenance work is being carried out on the university’s Single Sign-on service between 07:00 and 08:00 on Thursday 16 November 2017.
The Single Sign-on service should be considered ‘at risk’ during those sixty minutes, but the service should only be unavailable for a 5-10 minute period during that time. The service will be fully operational by 08:00.
Box of Broadcasts – scheduled maintenance – 09 November 2017
A scheduled maintenance period for the Box of Broadcasts platform is due on Thursday 09 November 2017 between 07:30 and 09:30. The provider advises that the service may be at risk during these times.
Westlaw’s International Materials: access now restored
The technical team at Westlaw have now fixed the issue where an error message occured when multiple people were trying to access International Materials. More than one person can now access the service simultaneously.
Entitlement confirmed on AIP Scitation site
After an investigation the subscription that we have with AIP Scitation is for Journal of Applied Physics Online section of the site. The rest of the Scitation site may contain content that NTU staff and students are not entitled to access.
Access issue affecting AIP Scitation
Currently there is an issue preventing access to Scitation online content from off-campus and non-free content on campus. The cause of the problem is under investigation.
Box of Broadcasts – scheduled maintenance – 02 November 2017
A scheduled maintenance period for the Box of Broadcasts platform is due on Thursday 02 November 217 between 07:30 and 09:30. The provider advises that the service may be at risk during these times.
Refworks available once more
The technical team at Proquest have now fixed the issues with Refworks and access has been restored.
Refworks currently unavailable
The Refworks site is currently unavailable. Attempts to log in result in a time out error message.
The technical team at Proquest (the provider) are currently working on a fix for this issue.
eResource updates 
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