Access to our ACS subscribed content has been restored. You can now access ACS articles and journals through Library OneSearch or our ACS database record.
Resolved – ACS access issues
ACS access issues
The library is currently investigating the loss of access to most ACS subscribed content for both on and off campus users.
Any attempt to access ACS articles or journals through Library OneSearch or the Find Databases route may see this following message:
Access to BCIS database – New registration process
Access to the BCIS (Building Cost Information Service) database has been updated with a new login method. NTU staff and students must now complete a registration process that includes creating an individual account.
For more information, please see the registration guide attached to the BCIS record in Find Databases.
Resolved – Issues affecting access to e-resources when using NTU WiFi
THE CONNECTION TIME-OUT browser error affecting access to electronic resources using NTU WiFi has now been resolved.
New resource: Jessica Kingsley Inclusive Teaching and Learning ebook collection
THE LIBRARY NOW provides access to over 60 titles about inclusive teaching and learning on Library OneSearch.
The collection is described as follows:
The Jessica Kingsley Inclusive Teaching and Learning collection helps educators, administrators, and other school leaders bring inclusivity, social justice, and trauma-informed practices into the classroom and school, as well as the individual learning process. Written by experts in their fields, these titles provide pedagogical and practical support addressing topics such as emotionally-based school avoidance, self-confidence and communication skill-building, relationship and sex education, and whole-school approaches to inclusivity and mental health.
Selected new titles include:
- Sensory stories to support additional needs: making narratives accessible through the senses by Joanna Grace
- Applying dynamic assessment in schools: a practical approach to improve learning by Fraser Lauchlan and Clare Daly
- Supporting positive behaviour in intellectual disabilities and autism: practical strategies for addressing challenging behaviour by Tony Osgood
- For flourishing’s sake: using positive education to support character development and well-being by Frederika Roberts
Access to this resource is direct on-campus and by university username and password from off-campus.
Issues affecting access to e-resources when using NTU WiFi
THE LIBRARY IS currently experiencing issues accessing electronic resource platforms from devices that are connected to NTU WiFi.
Following links from Library OneSearch and from records listed by the Find Databases service leads to a connection time-out browser error.
Follow these steps to gain access to resources while Digital Technologies colleagues work to fix the problem:
Wait for the connection time-out error page to load.
Edit the URL to remove the https://ntu.idm.oclc.org/login?url= prefix.
Press the Return key on your keyboard or mobile device to reload the page and connect to the resource.
Access to resources from wired NTU connections and from off campus is unaffected.
New eReader for Taylor & Francis eBooks
Taylor & Francis eBooks has recently migrated to a new eReader, which now supports ePubs and offers improved accessibility and personalisation settings.
Please note that if you have used personalisation features such as Bookshelf, Bookmarks and Notes on the old eReader, you will need to set them up again in the new eReader by February 16, 2025, as existing records or instances will not be transferred. After this date, the old eReader will be fully retired and become unavailable.
For more information, please visit the dedicated FAQ page on the Taylor & Francis website.
Resolved – Off-Campus access issues for Rock’s Backpages
The off-campus authentication issues to this platform have now been resolved by the provider and full access restored.
Our provider apologises for any inconvenience this temporary outage may have caused.
Off-Campus access issues for Rock’s Backpages
We are currently experiencing some authentication issues with Rock’s Backpages, and are working with them to restore off-campus access as soon as possible.
Note that the database can still be searched for references, but full content is temporarily unavailable for off-campus users. On campus access is unaffected.
VLeBooks – Scheduled Maintenance – 25 Jan 2025
Essential maintenance will be carried out on the VLeBooks platform between 22:00 Sat 25 January and 04:00 Sun 26 January.
Access to their e-book content will be unavailable during this time.
The library apologises for any interruption in service that this causes.
eZproxy authentication – scheduled maintenance – Saturday 21 December 2024
A scheduled system maintenance period for eZproxy authentication, one of our single-sign on services, will begin Saturday 21 December between 05:00 and 18:00 hours.
The provider advises that this authentication service will be unavailable for approximately six hours during this maintenance window so off-campus access to some of our electronic resources and journals may be unavailable during this time and you may see a connection timeout or connection refused page.
The provider advises that in the event of access issues to try again later or outside of the scheduled maintenance period.
Withdrawn Resource: Nielsen Portfolio (Creative Club UK)
Please note that Nielsen Portfolio (Creative Club UK) has been withdrawn from the library’s Find Databases service following non-renewal of the licensing agreement.
eResource updates 
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