ProQuest eBook platforms – scheduled maintenance – 5 January 2019

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A routine maintenance period on the ProQuest eBook platforms is scheduled for Saturday 5 January 2019, between 17:00 and 19:00 (UK time). This means that the following ProQuest eBook platform and service, to which the library subscribes, will be unavailable throughout this two hour period:

  • EBook Central

New EBA collection: Springer eBooks

Springer EBA eBook title

A TOTAL OF 14,500 individual titles from the Springer eBook EBA (Evidence Based Acquisitions) plan are now discoverable in Library OneSearch.

Like other EBA plans, this method of acquisition enables the library to identify the most popular, widely-used and appropriate titles within a larger collection and purchase those outright at the end of the EBA period, which in this case will run until December 2019.

Access to Springer EBA eBook titles is direct on-campus (although you may occasionally encounter a Single Sign On challenge) and by university username and password from off-campus. Records in Library OneSearch and Library OneSearch Pro have been configured to provide deep-linked title-level authenticated access.

eBooks in the Springer EBA package include the following collections and subject areas:

  • Biomedical and life sciences
  • Business and management
  • Chemistry and materials science
  • Computer Science without Lecture Notes
  • Lecture Notes in Computer Science
  • Earth and Environmental Science
  • Engineering
  • Medicine

Example titles include:

Elsevier Science Direct – off campus sign in issues now resolved

OFF-CAMPUS SIGN-IN issues for Elsevier Science Direct, reported earlier this year, have now been fully resolved by their technical team.

Access can be obtained using either the ‘Sign in’ option or the pdf ‘Get Access’ link and will provide full text access once single sign on has been completed.

Elsevier have apologised for the long time it took to fix the problem and any inconvenience caused as a result.

Science Direct sign in options

Off campus access to New Left Review restored.

The off campus access issues for New Left Review reported back in August have now been resolved.   Content for off campus users has been restored within our subscription range.

New Left Review homepage

Box of Broadcasts: radio clip functionality restored

Box of Broadcasts - screenshots of a radio clip view

THE ABILITY TO create, save, play back and share audio clips on the Box of Broadcasts platform has been restored following a recent maintenance upgrade.

Problems affecting the ‘radio clip’ feature were first reported last year, but have now been confirmed by the Learning on Screen service as fully resolved.

New database resource – LS:N Global

LS:N Global

ACCESS TO THE LS:N Global platform has been enabled in the library’s Find Databases platform.

The new resource is described as follows:

LS:N Global is a subscription-based insights platform that documents new consumer behaviour and key industry trends to give business professionals the confidence to make informed decisions about the future.

It is updated daily by a global team of researchers, analysts, forecasters, visualisers and correspondents to help businesses to become future-proof by inspiring new products, services and brand innovations.

Access to LS:N Global is direct on-campus and by university username and password from off-campus. Those accessing the resource from off-campus will need to use the Find Databases access route in order to pick up the correct authentication path.

The subscription to LS:N Global is being paid for by the School of Art and Design.

FAME – migration to new interface

FAME - new interface

ACCESS TO THE new FAME interface has been enabled in the Find Databases service, completing the migration to the new platform.

For some time, customers have been routed to the ‘legacy’ FAME interface by default, and have been given the option to switch their session to the new FAME environment.

Now, all access requests are routed to the new FAME interface by default.

Access to the new FAME platform is available on-campus and off-campus by university username and password. The links available in the Find Databases service ensure that customer requests are routed directly to the university’s single sign-on service.

Box of Broadcasts – scheduled maintenance – 30 November 2018

A scheduled system maintenance period for the Box of Broadcasts platform will begin Friday 30 November 2018 between 07:00 and 10:00. The provider advises that the service should be considered ‘at risk’ during these times.

BoB - new platform

Box of Broadcasts – scheduled maintenance – 22 November 2018

A scheduled system maintenance period for the Box of Broadcasts platform will begin Thursday 22 November 2018 between 10:00 and 13:00. The provider advises that the service should be considered ‘at risk’ during these times.

BoB - new platform

Resolved: log-in issues affecting multiple resources

TECHNICAL ISSUES WHICH were preventing authenticated access to a number of online resources requiring university username and password for access have all now been resolved.

The problems arose on 31 October and prevented or limited authenticated access to a number of services, including the following:

  • Box of Broadcasts
  • HeinOnline
  • Lexis Library
  • Nexis UK
  • Westlaw

The library was able to establish alternate authenticated access routes to several of these resources, but unfortunately not in all cases.

With the technical issues resolved late in the evening of 8 November, authenticated access to all the affected resources is once again operating normally.

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Box of Broadcasts – access reinstated

ACCESS TO THE Box of Broadcasts service, which was lost at the end of last month due to a technical problem that was causing authentication requests to fail, has now been reinstated.

Access to BoB is available once more on-campus and off-campus by university username and password.

BoB - new platform

HeinOnline – off-campus access reinstated

OFF-CAMPUS ACCESS to the HeinOnline service, which had been affected by the same reported authenticated problems currently affecting other resources, has been reinstated.

Off-campus access to HeinOnline remains by university username and password. On-campus access to the service remains direct.

HeinOnline - proxied IP