Sage journals – intermittent sign in issues off campus

Currently there is an issue with accessing Sage journal articles off campus.  When using Chrome and Firefox browsers some attempts to sign in result in an error message.  IE11 appears to be unaffected at present.

As this appears to be an intermittent issue following attempts to sign in via Chrome and Firefox may work.  The cause of the problem is under investigation.

sage sign in error page

Taylor & Francis ebooks – off-campus access restored

Taylor & Francis have now fixed the issue that was preventing access to their ebooks from off-campus.

So any problems accessing T&F books that show as available in LOS should be passed on to the eSystems team.

Taylor & Francis ebooks

Box of Broadcasts – scheduled maintenance – 07 December 2017

A scheduled maintenance period for the Box of Broadcasts platform is due on Thursday 07 December 2017 between 07:00 and 09:00.  The provider advises that the service may be at risk during these times.

BoB - new platform

Withdrawn resource: Gartner

Gartner U/I

ACCESS TO THE Gartner database has been withdrawn from the Find Databases service of Library OneSearch following the conclusion of Information Systems’ subscription to the resource.

The entry for the Gartner database in the ‘All’ search of LOS will disappear overnight, as an updated set of records is reloaded and re-indexed from eSearch.

Proquest Ebook Central – scheduled maintenance – Saturday 02 December 2017

A scheduled maintenance period for the Proquest Ebook Central platform is due on Saturday 02 December 2017 between 18:00 and 23:00.

The provider has advised that the platform and any Proquest ebook content will be unavailable during this time.Proquest ebook platform

Access isssues with NTU single sign on service

Login error

There seem to be an intermittent issues with accessing the single sign on service.

Access to lYNDA.com, Westlaw database, Irep and Resources lists are comfirmed to be  effected.

The problem is being investigated

 

 

 

Brief interruption to single sign-on service between 07:00-08:00 16 November 2017

Maintenance work is being carried out on the university’s Single Sign-on service between 07:00 and 08:00 on Thursday 16 November 2017.

The Single Sign-on service should be considered ‘at risk’ during those sixty minutes, but the service should only be unavailable for a 5-10 minute period during that time. The service will be fully operational by 08:00.

NTU Single Sign-on screen