Updates on electronic resources from the library of Nottingham Trent University
Off-campus institutional log in attempts to Passport are currently resulting in a ‘Bad Request’ error page.
We are working with EuroMonitor support to try and resolve this issue.
On campus access remains unaffected.
UPDATE, 5 July 2022: Affected users should try clearing their browser’s cookies, cache and data to force a new authentication session for this database which should then work.
The library is currently investigating reports of access issues, both on and off campus, for the Kanopy video streaming service.
Log in to Kanopy via the ‘NTUUK’ option is currently leading to an ‘Identity Provider – Unsupported Request’ error message. The problem has been escalated to the supplier.
As part of this process you will also be able to reconfirm or change your account settings including newsletter preferences.
THE TECHNICAL ISSUES that were preventing authenticated access to the Nexis UK database (reported on 31 May) have now been resolved.
Access to the platform is now available once again through the Find Databases service using a university username and password.
eResource updates 
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