Due to a technical problem affecting the Lexis Shibboleth service, access to the Nexis UK and Lexis Library services is currently unavailable. Attempts to login to either service in eSearch results in the following error.
Your attempt to sign in to the LexisNexis® services via Federated Access has failed. If you have forgotten your institution ID or password, please contact your institution. If you have entered a valid institution ID and password, please contact Customer Service on +44 845 370 1234. Please make a note of the following error number for the Customer Service representative: 17290A1616.
Full details of the problem have been passed to Lexis’s technical team and to Shibboleth colleagues in IS.
A further update will follow once access has been reinstated.
Lexis have confirmed that the problems preventing Shibboleth authentication on the Lexis Library and Nexis services have now been resolved.
Access to those services is now working normally again – and information in eSearch has been updated accordingly.
If you encounter any further difficulties accessing either service, please send full details to the eServices team (including any on-screen error messages).
Due to technical problems affecting the Lexis Shibboleth service, it is currently not possible to login to either the LexisLibrary or Nexis UK service. Requests to login resolve to the following error message:
Your attempt to sign in to the LexisNexis® services via Federated Access has failed.
Lexis’s technical team is working to resolve the issue, and a further update will follow once access has been restored. Service icons, and customer notices, indicating the existence of this problem have been added to eSearch.
The problem preventing links from Science Direct to SFX (Find it @ NTU) from resolving correctly reported on 26 January has now been corrected by Elsevier. Connections from Science Direct to SFX are now working normally.
Following an intensive period of configuration work, Shibboleth authentication has been enabled for a large number of additional resources. Links and prompts in eSearch and SFX have been updated accordingly. A detailed guide to using Shibboleth on each of the affected resources has been added to the eServices support wiki.
The resources now requiring a university username and password (Shibboleth) for off-campus access are as follows:
- CSA Illumina
- ANTE: Abstracts in New Technologies and Engineering
- ARTBiliographies Modern
- ASSIA: Applied Social Sciences Index and Abstracts
- Avery Index to Architectural Periodicals
- BHI: British Humanities Index
- Criminal Justice Abstracts
- DAAI: Design and Applied Arts Index
- Polymer Library
- Social Services Abstracts
- Sociological Abstracts
- Abstracts in Social Gerontology
- Academic Search Elite
- Business Source Premier
- International Bibliography of the Social Sciences
- Library, Information Science & Technology Abstracts
- Regional Business News
- Research Starters – Business
- Research Starters – Education
- Textile Technology Index
- Violence & Abuse Abstracts
- LexisNexis Butterworths (On-campus and off-campus)
For all of these resources, Athens authenticated access will continue to be available for the time being, in parallel with Shibboleth-based authentication – although LLR will be promoting Shibboleth access (“Using your university username and password”) in preference to Athens.
The SFX Knowledge Base has been updated to ensure that all newspapers and electronic journals that were previously individually listed on the Lexis Nexis Executive platform now redirect to Nexis UK. As all of the European Lexis platforms are still not yet OpenURL compliant, all of the title links only resolve the customer to the ‘homepage’ of the platform.
LexisNexis has rebranded the new ‘LexisNexis Business and News’ service as Nexis UK, with immediate effect.
The resource has been retitled in eSearch as ‘Nexis UK’. The access URL to the service has also been updated.
Database title searches for ‘LexisNexis Business and News’ in eSearch will now return ‘Nexis UK’.
All of the previous Sub-Category assignments for ‘LexisNexis Business and News’ have been transfered to Nexis UK.
LexisNexis have now resolved the issue which was preventing Athens authenticated access by NTU staff and students to the new LexisNexis Business and News platform (which absorbs the LexisNexis Executive service). Access to LexisNexis Business and News (which requires Athens authentication both on-campus and off-campus) has now been set up in eSearch. The resource is described as follows:
A news and business-intelligence service which includes full-text newspapers, journals, market research and country reports, corporate profiles and government documents. Also includes legislation and case law for the United Kingdom and Europe.
As a result, LexisNexis Executive has now been withdrawn from eSearch – but database title searches in eSearch for ‘LexisNexis Executive’ or ‘Lexis Nexis Executive’ will retrieve LexisNexis Business and News.