Lexis databases – Shibboleth error

Due to a technical problem affecting the Lexis Shibboleth service, access to the Nexis UK and Lexis Library services is currently unavailable. Attempts to login to either service in eSearch results in the following error.

Your attempt to sign in to the LexisNexis® services via Federated Access has failed. If you have forgotten your institution ID or password, please contact your institution. If you have entered a valid institution ID and password, please contact Customer Service on +44 845 370 1234. Please make a note of the following error number for the Customer Service representative: 17290A1616.

Full details of the problem have been passed to Lexis’s technical team and to Shibboleth colleagues in IS.

A further update will follow once access has been reinstated.