Updates on electronic resources from the library of Nottingham Trent University
THE ACCESS PROBLEMS affecting the Lexis Library service, reported on 31 October, are ongoing.
It has been possible this morning to reinstate on-campus access to LexisLibrary (which is now direct from any device connected to the university network); off-campus access is not yet available, but will be reinstated as soon as possible.
THE ACCESS PROBLEMS affecting the Westlaw platform, reported on 31 October, are ongoing.
It has been possible this afternoon to reinstate on-campus access to Westlaw (which is now direct from any device connected to the university network); off-campus access is not yet available, but will be reinstated as soon as possible.
THE LIBRARY IS working with colleagues in Information Systems and external providers to reinstate access to the Box of Broadcasts service, access to which is currently unavailable on-campus and off-campus.
Attempts to log in to the service using a university username and password resolve to an error page.
A further update will follow once access to Box of Broadcasts is confirmed as working normally once more.
THE LIBRARY IS working with colleagues in Information Systems and external providers to reinstate access to the Lexis Library and the Nexis UK platforms, access to which are currently unavailable on-campus and off-campus.
Attempts to log in to either service using a university username and password resolve to an error page.
A further update will follow once access to both Nexis UK and Lexis Library is confirmed as working normally once more.
THE LIBRARY IS working with the technical team at Westlaw to resolve a problem that is currently preventing login to the Westlaw platform.
Access requests from both on-campus and off-campus are currently resolving to an error page. A further update will follow once the issue is confirmed as resolved.
THE SCHEDULED OUTAGE of the Shibboleth service completed this morning within the first hour of the two-hour ‘at risk’ period.
Shibboleth-based authentication (which provided authenticated access to subscription-based online resources using a university username and password) has been confirmed to be running normally once again.
TO ENABLE SOME essential maintenance, the Shibboleth service (which enables single sign-on for staff and students, using a university username and password) will be ‘at risk’ for this morning, between 07:00 and 09:00.
It is anticipated that the service may be unavailable for a fifteen-minute period at some point during that two-hour window.
A further update will follow once testing has confirmed that the Shibboleth service is fully operational once again.
A routine maintenance period on the ProQuest eBook platforms is scheduled for Saturday 27 October 2018, between 17:00 and 18:30 (UK time). This means that the following ProQuest eBook platform and service, to which the library subscribes, will be unavailable throughout this ninety minute period:
THE LEGACY AND new versions of the RefWorks referencing service will be unavailable for a twelve-hour period from 14:00 on Saturday 22 September.
During that time Legacy RefWorks accounts will be unavailable, as will the connectivity of the Write-N-Cite plug-in. User accounts in the new RefWorks environment may be unavailable for periods, and the RefWorks Citation Manager and RefWorks Google Docs plug-in will also be unavailable.
Maintenance start time: Saturday 22 September 14:00 (UK time)
Maintenance end time: Sunday 23 September 02:00 (UK time)
The broken links to Estates Gazette Interactive on the Other passwords page, under Resources & collections on the library website, have now been updated.
Access to the site is now available again.
First time users will still need to complete a registration process after arriving at the site, and revised advice on completing this are also included on the Other passwords page.
There is currently no access to Estates Gazette Interactive. The links on the Other passwords page, under Resources & collections on the library website, are broken. We are in contact with the publisher about this and hope to have them fixed soon.
We are currently investigating an issue affecting off campus access to New Left Review. Only some of the content is available from off site. On campus access remains unaffected.
eResource updates 
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