Off-campus access to the FAME (new interface) service has now been activated in eSearch. (Previously only on-campus access was available.) Access is by university username and password (using Shibboleth). Off-campus links to both the FAME (new interface) and FAME services have also been updated to resolve directly to the NTU Single Sign-on page (bypassing the WAYF – ‘Where Are You From?’ – page).
Category: Shibboleth
New resource: Business Source Complete
Access to the Business Source Complete full-text database has been enabled in eSearch. Access is direct on-campus and by university username and password from off-campus. Business Source Complete replaces the ‘Business Source Premier’ service (which has now been withdrawn from eSearch and SFX). All of the full-text titles in Business Source Complete service have been enabled in SFX. Catalogue records for titles in the collection will be added to the Library Catalogue at the next refresh of the ejournal record set.
New resource: FBIS (Foreign Broadcast Information Service) Daily Reports
Access to the FBIS (Foreign Broadcast Information Service) Daily Reports database has been activated in eSearch. Access is direct on-campus and by university username and password (using Shibboleth) off-campus. A guide to logging in to FBIS using Shibboleth will be available on the eServices Support wiki shortly. The resource is described as follows:
Covering the period 1974–1996 in the Middle East and North Africa, South Asia, Sub-Saharan Africa, and Eastern Europe, the JISC selection of the Foreign Broadcast Information Service (FBIS) Daily Reports includes a wealth of transcripts of broadcasts and news from around the world all translated into the English language.
Lexis databases – Shibboleth error resolved
The problem preventing Shibboleth based access to the Nexis UK and Lexis Library services was resolved at the end of last week, following extensive and detailed investigations by both colleagues in IS (responsible for the management of the Shibboleth infrastructure) and within Lexis’ technical team. As soon as the issue was confirmed as resolved, all listings in eSearch were updated accordingly.
eBrary eBook access problem – resolved
While we have yet to receive final confirmation from eBrary’s technical team that the service issue has been completely resolved, access to eBrary eBook titles through both eSearch and the Library Catalogue is currently available once again.
Gale-Cengage databases – Shibboleth errors resolved
The Cengage-Gale technical team have now resolved the problem preventing off-campus access to the InfoTrac databases.
Access to the previously affected InfoTrac databases has now been restored and information in eSearch has been updated to reflect this.
eBrary eBook access problem
Access to eBook content on the eBrary platform is currently unavailable, due to a technical problem preventing successful login to the service. Requests to access eBrary from either eSearch or from the Library Catalogue resolve to the following error (after an attempted login).
Your identity provider didn’t return the attributes required to log into eBrary.
We are working with colleagues in IS and in the eBrary technical support team to identify the cause of the problem, and the remedial action required to correct it.
A further update will follow once access has been restored.
Lexis databases – Shibboleth error
Due to a technical problem affecting the Lexis Shibboleth service, access to the Nexis UK and Lexis Library services is currently unavailable. Attempts to login to either service in eSearch results in the following error.
Your attempt to sign in to the LexisNexis® services via Federated Access has failed. If you have forgotten your institution ID or password, please contact your institution. If you have entered a valid institution ID and password, please contact Customer Service on +44 845 370 1234. Please make a note of the following error number for the Customer Service representative: 17290A1616.
Full details of the problem have been passed to Lexis’s technical team and to Shibboleth colleagues in IS.
A further update will follow once access has been reinstated.
Gale-Cengage databases – Shibboleth error
A problem affecting the Gale-Cengage Shibboleth service is currently preventing off-campus access to the following InfoTrac databases:
* 17th and 18th Century Burney Collection
* 19th Century British Library Newspapers
* British Newspapers 1600-1900
* ECCO (Eighteenth Century Collections Online)
* European Business ASAP
* The Times Digital Archive: 1785-1985
Attempts to select the ‘Shibboleth users click here’ link generate an application error message. A video screengrab of the error can be reviewed here: http://screencast.com/t/ZTQ1YjM4NmM.
On-campus access is unaffected.
A further update will follow once off-campus access to the Gale-Cengage databases has been restored.
JSTOR – full Shibboleth integration
LLR has now secured full Shibboleth based authentication on the JSTOR platfrom (previously LLR was providing off-campus access to JSTOR through a Shibbolized eZproxy connection). This means that off-campus LLR customers can access the correct login screen directly in the JSTOR interface (and not only through an SFX connection to the service). A guide to using Shibboleth on JSTOR has been added to the eServices Support wiki.
Emerald – Shibboleth authentication working normally
The problem affecting Shibboleth authentication on the Emerald service (reported on 19 March) was resolved shortly afterwards. Shibboleth authentication is working normally again on the Emerald Insight platform.
Off-campus access to Emerald – Shibboleth problem
Emerald’s technicians are working to resolve an issue which is preventing some off-campus access login requests (using Shibboleth) from resolving successfully.
Where the problem occurs, a customer sees the error message “Institution login could not be completed” once they have attempted to login to the service from off-campus.
While their investigations continue, Emerald have provided us with a temporary username and password which NTU staff and students can use to access the service from off-campus. This account will be active for the next seven days, and can be used simultaneously by different staff members and students – these details can be requested from the eServices team.
These details must be entered in the Emerald login boxes on the top-left hand corner of the main Emerald Insight interface.
These temporary account details can be shared with staff members and students as required in the event of Shibboleth login problems.
A further update will follow once Emerald have confirmed that Shibboleth based authentication is working normally once again.
eResource updates 
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