Resolved: problem affecting secure proxy service

A problem affecting the eZproxy service this afternoon (which manages secure off-campus access to resources which only support IP-based authentication) has now been resolved.

After login, off-campus library customers attempting to login to resources managed by secure proxy authentication were being resolved to an error page displaying a “Session Creation Error”.

This issue has now been fixed, and proxy requests through the eZproxy service are again resolving normally.

Chadwyck Healey – Shibboleth configuration changes

Following changes to Shibboleth configuration on the Chadwyck Healey database platform, off-campus deep-link login URLs for the following services have been updated in Library OneSearch:

  • ABELL
  • EEBO
  • House of Commons Parliamentary Papers (HCPP) – 18th Century
  • House of Commons Parliamentary Papers (HCPP) – 19th Century
  • House of Commons Parliamentary Papers (HCPP) – 20th Century
  • John Johnson Collection
  • LION
  • MLA

TRILT and TVTiP – services offline

The TRILT (Television and Radio Index for Learning and Teaching) and TVTiP TV Times Project 1955-1985 services are currently unavailable due to technical problems affecting their web site.

A further update will follow once services have been restored.

RLMS upgrades: improvements, enhancements and new functions

Details of some of the key improvements to the Resource List Management System (RLMS) being introduced in April 2013, are described in the following short vid-casts (which come complete with audio).

More detailed ‘Change’ reports

 
RLMS - Change report

 

Improvements to ‘List’ view

RLMS - List view

 

My Bookmarks – ‘Citation’ view

RLMS - My Bookmarks - Citation

 

‘My Profile’ – Reading intentions and Notes

RLMS - My Profile - Notes and intentions

 

Improvements to ‘Search’

RLMS - search improvements

Withdrawn resource: Intute web directories

The range of Intute web directories have been withdrawn from the databases collection of Library OneSearch at ALT request. The Intute service has not been actively updated since July 2011, since then the Intute site has been maintained, but no new resources have been added. The web directories withdrawn from LOS are as follows:

  • Intute
  • Intute: Arts and Humanities
  • Intute: Health & Life Sciences
  • Intute: Science, Engineering & Technology
  • Intute: Social Sciences
  • Intute: Social Sciences, Statistics and Data

IHS databases: access problems resolved

Temporary access arrangements for the IHS databases OHSIS [Occupational Health and Safety Informmation Service], Lacors and CIS [Construction Information Service], introduced following technical problems on the IHS platform, have now been withdrawn.

With the technical issues now resolved, access is once again direct on-campus and by university username and password off-campus. Access details in Library OneSearch have been updated accordingly.

The temporary access details posted on the ‘Other Passwords’ page of the LLR web site will be removed shortly.

IHS databases: temporary access details added to ‘Other Passwords’ page of LLR web site

Technical problems affecting IP-recognition on the IHS platform first reported earlier this week are continuing.

As as result the temporary access URL details provided to LLR by IHS have now been published on the secure ‘Other Passwords’ page of the LLR web site and the information in Library OneSearch updated accordingly.

WGSN (Worth Global Style Network) – off-campus access now enabled

Off-campus access to WGSN (Worth Global Style Network) has now been enabled in Library OneSearch for the first time.

On-campus access continues to be direct, with off-campus access now available via university username and password.

LexisLibrary and Nexis: maintenance downtime Saturday 16 March 2013

Scheduled maintenance work on the Lexis and Nexis platforms on Saturday 16 March 2013 will result in intermittent access and/or service interruption for most of the day. The company has published different ‘at risk’ periods in different communications, the longest of which is 04:00 to 17:00 GMT.

For LLR customers, the affected services are:

  • LexisLibrary
  • LexisPSL
  • Nexis UK

Zetoc: service issues resolved

Technical issues which rendered the Zetoc service inaccessible earlier this week have now been resolved by the Zetoc server team, and Zetoc is available once again.

Access remains direct on-campus and by university username and password from off-campus.