Updates on electronic resources from the library of Nottingham Trent University
The previously reported problems preventing off-campus access to eBook titles on the Bloomsbury Collections platform have now been resolved.
Off-campus access is available once again by university username and password. An illustrated walkthrough of each step in the off-campus login process is available.
Off-campus access to eBook titles in the Bloomsbury Collections set is currently unavailable due to a problem affecting Bloomsbury’s Shibboleth Service Provider.
Off-campus login requests (via NTU username and password) are currently resolving to an error page. A further update will follow once off-campus access to Bloomsbury Collections’ content has been reinstated. On-campus access (via IP authentication) is unaffected.
Access to eBooks on the Dawsonera platform has been restored, following the resolution of the issues affecting the Dawsonera Shibboleth service provider.
The problems affecting the ElgarOnline eBook platform have now been resolved, and the service is working normally once again.
The ElgarOnline eBook platform (through which the library currently accesses the ElgarOnline eBook Business Collection) is currently offline. ElgarOnline’s engineers are working to return the service to normal operation as soon as possible.
Intermittent problems have returned to affect both the Science Direct and Scopus services this morning (9 June 2015); with some requests timing out or ending in ‘service unavailable’ responses.
Further updates will follow as the situation is resolved.
The reported service problems (8 June 2015) affecting the Elsevier Science Direct and Scopus platforms appear to have been successfully resolved.
An unscheduled service outrage is currently preventing access to all Science Direct and Scopus services. A further update will follow once all services have been recovered.
A problem which was causing intermittent errors on requests from SFX to article content on the Elsevier Science Direct platform has now been resolved.
In some cases, requests were being resolved from SFX to an error page, even though the full-text was discoverable by direct searches on the Science Direct platform.
Requests from Library OneSearch, through SFX, to Science Direct full-text content should all now be resolving normally.
A maintenance upgrade to the main ProQuest infrastructure is scheduled for Sunday 1 March 2015 – starting at 03:00 UK time and lasting until 08:00. During this time, the following services will be unavailable:
To enable an urgent storage capacity upgrade, the Box of Broadcasts (BoB) service will be ‘at risk’ during Sunday 1 February 2015. The work is planned to take place in the morning, and is anticipated to last no more than two hours; but as timings are not yet finalised the service should be considered ‘at risk’ that day.
Real-time updates, over the course of the weekend, should be provided through BoB’s Twitter feed, and a full update on the works should be available on the morning of 2 February 2015.
A problem affecting the global DOI (Digital Object Identifier) resolution system, provided by the dx.doi.org service has now been resolved.
An issue arose yesterday (20 January 2015) which meant that requests to the DOI HTTP resolver at dx.doi.org (for example for a clickable version of a DOI such as http://dx.doi.org/10.1016/j.pscychresns.2015.01.013) were not been routed through to the current destination URL for that DOI. Instead, users were directed to a generic error page for the dx.doi.org. domain.
The issue has now been resolved, and requests to the dx.doi.org service are now being resolved normally. A detailed explanation for the outage has been published on the CrossTech blog.
eResource updates 
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