To reflect the reorganisation of content on the Web of Knowledge platform, the ‘Web of Science’ entry has been renamed to ‘Web of Science (with Conference Proceedings)’.
For this platform LLR has entries in eSearch for Web of Knowledge (which is the over-arching service, that includes all the separate components); separate subject-specific listings for the Science Citation Index; Social Sciences Citation Index; Arts & Humanities Citation Index; and Web of Science (with Conference Proceedings); and, finally, a separate entry for Journal Citation Reports.
Following a number of recent customer queries about access to full-text content on the Emerald platform, it may be helpful to clarify that LLR only subscribes to a proportion of the full-text content available on the Emerald platform rather than the entire of the collection.
Once a customer is logged in (by IP on-campus or by Athens username and password from off-campus), content that is not available in full-text will be indicated by the display of a ‘padlock’ graphic in the results display (see illustration below).
When searching, it is possible to set a search limit in the native Emerald interface so that only results within ‘My subscribed content’ are returned (see illustration below). This means that all of the returned results will be available to a logged in NTU customer in full-text; and any that are not available in full-text will be suppressed.
The LexisNexis Butterworth service has been renamed as ‘Lexis Library’. This rebranding is now visible in the native interface of the service, but to avoid customer confusion at this point in the academic year, it has been agreed not to change the name of the resource in eSearch or SFX until the summer. Until then, eSearch and SFX will continue to refer to ‘LexisNexis Butterworths’.
A recurring problem on the Academia Portal resource which was preventing customers from logging on to the service using their Athens username and password has now been resolved. Access to the Academia Portal has been re-enabled in eSearch.
A configuration problem, which was preventing off-campus Shibboleth based access to the Chitty component of the Westlaw service, has now been resolved. Off-campus customers of Westlaw now have access to LLR’s complete subscription collection using Shibboleth.
The Land, Life and Leisure service has launched a new interface this week. Improvements are restricted to the look-and-feel of the site and do not involve any functional changes.
LLR’s subscription to eBooks on the eBrary platform is to a virtual ‘collection’ of several tens of thousands of eBook titles. Like other ‘aggregator’ collections the subscription guarantees access to the collection as it changes and evolves over the course of the subscription rather than to a fixed list of guaranteed titles. As publisher agreements with eBrary change, new titles are routinely added to the collection and some existing titles are withdrawn from it.
Once a month, eBrary publishes a list of the titles that have been added to, and withdrawn from, the collection over the course of the previous four weeks – sometimes the changes affect less than a dozen titles in total; at other times the changes involve a hundred items or more (out of an overall collection of 30,000+ titles). As these lists of changes are published, the eServices team adds catalogue records for additions to the eBrary collection to ALEPH, and deletes catalogue records for withdrawn eBrary titles.
As these updated lists are only published monthly by eBrary, and then require processing and loading/deleting on ALEPH by LLR, there will sometimes be brief periods when there are some eBrary catalogue records on ALEPH for titles that have been withdrawn by eBrary. In these cases, clicking on the link in the Library Catalogue will produce a ‘Document unavailable’ message (see sample illustration below). There may also be new eBrary titles now available in the collection for which individual catalogue records have yet to be added to ALEPH.
If you encounter any examples where a ‘Document unavailable’ response to an eBrary catalogue record is proving particularly problematic for customers, please provide the eServices team with the details and we will arrange to suppress the appearance of that record in the catalogue pending confirmation from eBrary of the title’s withdrawal from the collection. That record will be removed from the catalogue during the next eBrary record update; and any new records will be added.
The 'Document Unavailable' prompt on the eBrary eBook platform
Further to the 9 March update about the reinstatement of access to the Linguistics Abstracts Online service, the Abstract view of each record in the database now displays the full SFX (Find it @ NTU) button rather than the previous ‘SFX OpenURL’ text link (see illustration below).
The 'Find it @ NTU' link in Linguistics Abstracts Online
Service problems on the mimas.ac.uk domain mean that access to the following services may be currently unavailable, or only intermittently available:
Census Dissemination Unit
COPAC
Jorum
Zetoc
Access to the Web of Knowledge service was briefly interrupted earlier today, but has now been re-instated. A further update will be provided once MIMAS has confirmed that the service problems have been resolved.
Access to Linguistics Abstracts Online has been re-enabled in eSearch, following an extended interruption of access caused by technical issues which followed the merger of Wiley and Blackwell. Access is direct on-campus, and by university username and password (using the Shibboleth framework) off-campus. LAO has been enabled as an SFX ‘source’ (so it is possible to send bibliographic data direct from LAO to the ‘Find It @ NTU’ service), though at present the link to SFX is provided through a ‘SFX OpenURL’ text link rather than through the ‘Find It @ NTU’ button (see illustration below). LAO’s technicians are working to reinstate the ‘Find It @ NTU’ button on the service shortly.
Linguistics Abstracts Online - screengrab of OpenURL link
eResource updates 
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