Author: Head of Discovery and Digital Futures

Upgraded resource: SPORTDiscus now with full-text

Head of Discovery and Digital Futures

The Library’s subscription to the SPORTDiscus abstract and indexing database has now been upgraded to provide full-text content for more than 700 titles in the SPORTDiscus With Full-Text collection. Access remains direct on-campus and by university username and password from off-campus.

Access to the A&I version of SPORTDiscus will continue to be available until April. Full-text titles have been activated in the SFX service and will be added to the indexed inventory of the library’s electronic journal collection shortly.

EBSCOhost - SPORTDiscus with full-text

UPDATE, 20 APRIL 2017: Access to the A&I version of SPORTDiscus has been withdrawn from Library OneSearch, with SPORTDiscus – with Full Text now presented by default. This has also been replicated in the EBSCOhost interface.

Web of Science – off-campus access link updated

Head of Discovery and Digital Futures

A problem affecting off-campus requests to the Web of Science platform in Library OneSearch has been resolved. Following new information from the WoS technical support team, off-campus access links in LOS have been updated. Access to Web of Science remains direct on-campus and by university username and password from off-campus.

Web of Science

Access to Mintel restored

Head of Discovery and Digital Futures

Further to the problems preventing access to the Mintel platform reported earlier this week, access to Mintel is available once more. Access remains direct on-campus and by university username and password from off-campus.

Mintel

Access to Mintel currently unavailable

Head of Discovery and Digital Futures

The library is awaiting a response from the Mintel technical team following a loss of access to the Mintel market research database platform through Library OneSearch.

Requests to the Mintel platform are currently returning a DNS error. A further update will follow once access to the service has been reestablished.

Mintel DNS error

Lexis Library and Nexis UK – login issues

Head of Discovery and Digital Futures

The technical team at Lexis are investigating an issue which is preventing login requests to both the Lexis Library and Nexis UK services from completing successfully.

Requests from the Find Databases service of Library OneSearch resolve to an error page that reports a problem in the communication exchange between the Lexis platform and NTU’s single sign-on environment.

A further update will follow once the issue is confirmed as resolved.

UPDATED, 17 February 2017 – 13:54:

Lexis’ support team have updated the library as follows:

We are currently experiencing an on-going issue with the LexisNexis academic sites and our network engineers are already aware of this error that you are getting and are now working to resolve this as soon as possible. As of now, we do not have a turnaround time to when will this be fixed, but I will send you an update as soon as the issue gets resolved. We would like to apologize for any inconvenience that this has caused you.

UPDATED, 17 February 2017 – 22:24:

While Lexis’ team continue to work on the underlying technical issues, the access URLs for both Nexis UK and Lexis Library have been updated in Library OneSearch in an attempt to provide a more stable access experience.

Bankscope renamed as Orbis Bank Focus

Head of Discovery and Digital Futures

The Bankscope database has been renamed as Orbis Bank Focus in the Find Databases service of Library OneSearch, to align with the product’s name change.

Access to the resource is by university username and password.

Searching for the resource’s previous name in the Find Databases search box will also return the listing for Orbis Bank Focus.

Orbis Bank Focus

ISIS (Insurance Companies Worldwide) renamed as Orbis Insurance Focus

Head of Discovery and Digital Futures

The ISIS (Insurance Companies Worldwide) database has been renamed as Orbis Insurance Focus in the Find Databases service of Library OneSearch, to align with the product’s name change.

Access to the resource is by university username and password.

Searching for the resource’s previous name in the Find Databases search box will also return the listing for Orbis Insurance Focus.

Orbis Insurance Focus

Secure off-campus access to ISURV enabled in Library OneSearch

Head of Discovery and Digital Futures

Secure off-campus access to the ISURV platform has been enabled in the Find Databases service of Library OneSearch. While on-campus access remains direct, off-campus access is now through university username and password (using the secure link provided in LOS). Access URLs and details have been updated in the records in Library OneSearch.

isurv platform

Secure off-campus access to BCIS enabled in Library OneSearch

Head of Discovery and Digital Futures

Secure off-campus access to the BCIS platform has been enabled in the Find Databases service of Library OneSearch. While on-campus access remains direct, off-campus access is now through university username and password (using the secure link provided in LOS). Access URLs and details have been updated in the records in Library OneSearch.

BCIS platform

Box of Broadcasts – ongoing, intermittent service issues

Head of Discovery and Digital Futures

The Box of Broadcasts streaming service has been experiencing ongoing and intermittent service issues over the last few days.

A rescheduled maintenance period for the BoB platform also means that the service will be ‘at risk’ between 08.00 and 10.00am on 22 December 2016.

The service advises as follows:

From around 22.30 on Monday 12 December, the service has been experiencing intermittent outages and issues with some content playback. Content broadcast from around 22.30 on Monday 12 December onwards is still experiencing playback problems, however, system access has now been fully restored. We’re working on fixing playback for these recently broadcast programmes, and will update you when this content is accessible again. The vast majority of archive content remains unaffected and is accessible.

The cause of the disruption has been due to our preparation of a system upgrade and login server maintenance, that was scheduled to take place on 15 December 2016 between 08.00am and 10.00am. This upgrade was due to fix an issue with signing-in and also deliver the new embed code functionality, which has experienced implementation problems.

Due to the problems experienced by users over the last few days, we have rescheduled the server maintenance to 22 December 2016, close to the holiday period, where we hope any disruption will be kept to an absolute minimum. As a result, please consider BoB at risk between 08.00 and 10.00am on 22 December 2016, and let your users know about the scheduled maintenance.

We’d like to apologise for any disruption to teaching over the last few days. Please be assured we are working on a number of resilience measures that will provide far greater system stability going forward.

BoB - new platform

New resource: Business of Fashion

Head of Discovery and Digital Futures

Access to the Business of Fashion site has been activated in the Find Databases service of Library OneSearch. Registration for a free student membership (also available to academic and support staff) is required, after which access is by @ntu.ac.uk email address and registered password. The resource is described as follows:

The Business of Fashion is an international news and features services aimed at “fashion creatives, executives and entrepreneurs” that provides fashion business intelligence, news, analysis and opinion on emerging designers, disruptive technologies and global brands.

The Business of Fashion - logo

New resource: Kanopy – streaming video service

Head of Discovery and Digital Futures

Access to the streaming video service Kanopy has been enabled in the Find Databases section of Library OneSearch. Access to Kanopy is by university username and password. The library’s subscription to Kanopy provides patron driven acquisition access to all of the content discoverable by NTU staff and students, so any film listed on the platform can be viewed. New content is regularly added to the site, which will also be available to library customers by default.

Individual catalogue records for Kanopy film titles will be uploaded to Aleph, and made discoverable in Library OneSearch, shortly.

The resource is described as follows:

Kanopy is a video streaming service that provides access to more than 28,000 film and documentary titles across the disciplines of: the arts, business, education, global studies and languages, health, media and communications, sciences and social sciences, as well as instructional films and lessons.

Film content can be streamed to a wide variety of desktop and mobile devices, and can be embedded in web pages and other online applications.

Register for a personal user account on the site to create clips, playlists, watchlists, get recommendations, post ratings and reviews and to keep a record of the films that you watched.

Kanopy - streaming video

UPDATE, 1 November 2016: Individual catalogue records for single videos, and for video collections, are now discoverable through Library OneSearch. Examples include: