Service problems affecting Science Direct and Scopus

An unscheduled service outrage is currently preventing access to all Science Direct and Scopus services. A further update will follow once all services have been recovered.

Science Direct: issue affecting direct export to RefWorks – resolved

The issue affecting the direct export of references from Science Direct to RefWorks reported on 23 January 2013 has now been resolved. It is again possible to successfully export groups of references through repeated requests during the same RefWorks’ session without the need to login afresh.

Science Direct: issue affecting direct export to RefWorks

The RefWorks technical team are working to resolve a problem which is affecting the ‘RefWorks Direct Export’ service from Science Direct (SciVerse).

For the first direct export request from a Science Direct session, a new pop-up windows resolves to the RefWorks login screen. After selecting ‘Nottingham Trent University’ from the drop-down list of institutions and logging in with a university username and password, the export to RefWorks succeeds and the Last Imported folder is populated with the newly imported records.

However, subsequent RefWorks direct export requests attempted during the same session resolve to the logged-in user’s RefWorks account without the newly exported records being imported into RefWorks.

RefWorks do not have, at present, a timeline for the correction of this problem, but are actively working on a fix.

In the meantime, a simple workaround provides a temporary solution to the problem.

  • After the first Science Direct export has completed successfully in RefWorks, select the Log out option in RefWorks to end the current RefWorks session
  • For subsequent export requests from Science Direct in the same session, the browser will then be directed back to the RefWorks login screen
  • Once the user has selected ‘Nottingham Trent University’ from the drop-down list, they should be resolved to RefWorks as a logged-in user (because their Shibboleth session is still active in their browser, they should not be required to log in again) and the export request should complete successfully

A further update will follow once this issue has been satisfactorily resolved and this workaround is no longer necessary.

RefWorks – direct export issue resolved (Science Direct and Wiley Online Library)

The RefWorks technical team have resolved an issue which was causing the direct-to-RefWorks export facility in both Science Direct and Wiley Online Library to fail.

Direct export to RefWorks from both of those platforms is now confirmed as working normally once again.

Science Direct Off-Campus Access Restored

I’m pleased to announce that normal access to Science Direct off-campus via eSearch has now been restored.

Apologies for any inconvenience caused.

Science Direct Off-Campus Access

We are continuing to work on resolving the Science Direct off-campus eSearch access problem. In the meantime we have deployed a temporary work around.

  • Access Science Direct via eSearch as normal and select the link
  • The link will take you to the Science Direct home page
  • From there select Athens/Institution Login

Science Direct 1

  • Next select UK Access Management Federation from the drop down box

Science Direct

  • A list of institutes will be diosplayed below, Select Nottingham Trent University
  • Sign in using your University Username and Password

Science Direct Off-Campus Shibboleth Identity Provider Failure

Off-campus Shibboleth access to Science Direct via eSearch is currently unavailable.
When trying to access Science Direct via eSearch off-campus, you receive the following message:

Image1

This problem has been logged with our ITS Service Desk and we hope to have restore off-campus access online soon.
On-campus access in not effective.

Science Direct – Shibboleth authenticated access enabled

Off-campus access to all of LLR’s subscribed materials on the Science Direct platform is now by university username and password (using Shibboleth). Links and prompts in eSearch and SFX have been updated accordingly. A guide to using Shibboleth authentication for Science Direct has been added to the eServices Support wiki. The remote and MetaSearch configuration for Science Direct in eSearch has also recently been updated.

New resource: Elsevier Science Direct: Economics eHandbooks

A set of 27 economics eHandbooks is now available on the Elsevier Science Direct platform. As with ejournal material on the same platform, access is direct on-campus and by Athens username and password off-campus. LLR would normally expect to receive catalogue records for eBook material direct from the provider. In this case, Elsevier indicate that MARC records for these (and other) titles are not expected to be ready before the end of the calendar year. As a result, the Cataloguing Team will add produce local catalogue records for each of these 27 titles before the start of the next term. There is also no direct ‘deep link’ to the eHandbooks, but the titles can be easily located through the Browse facility on the Science Direct platform when applying the settings indicated in the illustration below.

Elsevier Science Direct - Browse facility