OUP journals – access issues

An example OUP journal

THE TECHNICAL TEAM behind the Oxford University Press (OUP) journals platform are working to fix a problem affecting login requests.

At present, attempts to log in to the platform either using Shibboleth or eZproxy resolve to a ‘400 bad request’ error page.

A further update will follow once the issue is confirmed as resolved.

Talis RLMS – removal of legacy List View and Edit

FOLLOWING AN EXTENDED period of parallel running, the legacy List View and List Edit functions has been withdrawn (11 January) from Talis Aspire.

This means that all list editing, updating and publishing operations in the RLMS now take place within the New List Edit environment.

LLR moved to the New List functionality as a default in September 2019, but the legacy List operations had continued to be accessible since that time.

Talis have completed the withdrawal process now that all customers have moved over to the new style functionality.

Talis have updated walkthroughs for different elements of New List Edit on their site, including guides to:

Also available from Talis is a New List Edit – Overview and a collection of New List Edit – guidance videos.

There are no changes to the way that students access and make use of lists, but guidance for library teams and for list editing academics may need to be updated to take account of the final withdrawal of this earlier version functionality.

ProQuest planned outage on 30 January 2021

Search ProQuest platform

A NUMBER OF ProQuest services will be unavailable during a planned maintenance period beginning at 03:00 and ending by 11:00 on Saturday 30 January.

Of the different ProQuest resources that may be affected for some or all of that period, key ones for customers of Libraries and Learning Resources are:

  • The main ProQuest platform (44 separate databases)
  • Alexander Street Press platform
  • Chadwyck-Healey databases
  • Ebook Central
  • ProQuest Syndetic Solutions (book data enhancement in Library OneSearch)

The RefWorks service is not affected by this planned maintenance period.

The real-time status of all ProQuest services can be checked on the ProQuest Status Page.

Gale and JSTOR database collections updated

Gale Primary Sources

THE FOLLOWING CHANGES to the Gale and JSTOR collections in the library’s Find Databases service have been implemented and are now live.

Gale

British Library Newspapers
Name changed (from ’19th Century British Library Newspapers’); new access URLs deployed; authentication is now by university username and password both on-campus and off-campus; coverage extended to 1732-1950 (from 1800-1899); description updated

New resource: Nineteenth Century UK Periodicals
Accessed by university username and password from on-campus and off-campus.

Picture Post Historical Archive
New access URLs deployed; authentication is now by university username and password both on-campus and off-campus

Seventeenth and Eighteenth Century Burney Newspapers Collection
Name changed (from ’17th and 18th Century Burney Collection’); new access URLs deployed; authentication is now by university username and password both on-campus and off-campus

Times Digital Archive, The
New access URLs deployed; authentication is now by university username and password both on-campus and off-campus; coverage end-date extended from 2009 to 2014

Times Literary Supplement Historical Archive
New access URLs deployed; authentication is now by university username and password both on-campus and off-campus; coverage end-date extended from 2009 to 2014

JSTOR

19th Century British Pamphlets
New access URLs deployed; authentication is now by university username and password both on-campus and off-campus; improved JSTOR landing page incorporated

New resource: Artstor

Artstor logo

ACCESS TO THE Artstor digital image library is now available through the Find Databases service.

Students and staff can login to the resource using their university username and password and will then need to register an individual Artstor account.

The new resource is described as follows:

The Artstor Digital Library provides access to a huge collection of high-quality, cross-disciplinary images. These images have been rights-cleared for use in education and research – allowing them to be included in teaching materials, student assignments and other noncommercial educational and scholarly activities. Images can be scrutinised in detail using the built-in viewer; downloaded individually and in groups; and organised into personal collections for future reference. Amongst the large number of collections brought together in Artstor are materials from: The Art Institute of Chicago, Condé Nast, the Jon Schueler Estate, the Victoria and Albert Museum, the Yale Center for British Art and the San Francisco Museum of Modern Art

Access to Artstor is currently available until 30 June 2021.

RLMS and eZproxy services working normally once more

THE TECHNICAL ISSUES that were affecting authenticated access to the Resource List Management System and to electronic resources using the secure eZproxy service have now been resolved.

Both services are now working normally once again.

Any student or staff member who has encountered either error is advised to close and re-open their browser in order to launch a fresh login request to either or both systems.

Image if a code fragment

RLMS – login currently unavailable

THE LIBRARY IS working with providers Talis to recover login functionality in the Resource List Management System (RLMS).

At present, while read-only access to resource list content is unaffected, attempts to log in to the RLMS resolve to a error page indicating that access is ‘unauthorised’.

A further update will follow once login services are working normally once more.

UPDATE, 12:55: The issue has now been resolved.

Talis - 'Unauthorised' error message

Secure eZproxy services offline

THE LIBRARY IS working with providers OCLC to recover the normal operation of the hosted eZproxy service which is currently unavailable.

At present, all log in requests routed through the eZproxy service resolve to an ‘access suspended’ error page, which should only be triggered when an individual user account exceeds a preset maximum data download limit during a 24hr period.

A further update will follow once the service is confirmed as running normally once more.

UPDATE, 12:55: The issue has now been resolved.

eZproxy - access suspended message

Withdrawn resource: EDITED

EDITED

THE ENTRY FOR the retail analytics service for apparel brands and retailers EDITED has been removed from the Find Databases service.

EDITED was added to the library’s list of electronic resources back in March 2016. Access to the resource is now being managed at the NTU School level, with accounts being created manually for student cohorts requiring access.

As unmediated access to EDITED is no longer available, the resource has been removed from the library’s Find Databases list.

Talis RLMS changes: integrations updated

A screenshot from an RLMS list, showing a number of resources in summary view

FOLLOWING TALIS’ DEPLOYMENT of upgrades to the Resource List Management System this morning, integrations with connected library services have been updated.

Talis Aspire connections have been reviewed (and revisions deployed as required) for the following applications:

  • NOW: The RLMS widget, which displays information about a module’s matching resource list, the number of items on that list, and the date of most recent update (together with a deep-link to the resource list in Aspire) has been re-enabled;
  • Library OneSearch and Library OneSearch Pro: The ability to ‘Send to my RLMS bookmarks’ from an LOS search result is active;
  • SFX: The function that allow academics to ‘Save this resource to your Resource List Management System (RLMS) bookmarks’ is running normally;
  • Copythat: Real-time and scheduled confirmation of matches between requested items and the current resource lists are both running as usual;
  • Relic: The ability to check for the presence of a LCN, DOI, ISSN or ISBN on a current resource list has been reinstated;

Upgrades to the resource list widget in the Engage VLE platform used to support Distance Learning provision are under review by the Wiley technical team. In the meantime, deep-links to the matching Aspire resource lists are being added to all DL modules to provide ongoing access pending completion of the technical works.

UPDATED, 19 NOVEMBER: Wiley have been able to update the resource lists widgets on the Engage Distance Learning platform, which are working normally once more.

Talis deploy RLMS changes: integrations require update

A screeshot of a resource list showing selected items

TALIS HAVE THIS morning deployed some configuration changes to our RLMS tenancy that will improve both the security and resilience of the service.

These changes will not affect the current operation of list creation, editing, publishing or review, or the collection of bookmarks or the management of profiles.

However, these changes do require that the integrations that the library has developed between the RLMS and other services (such as NOW, LOS and SFX) need to be updated to align with the new settings.

There may be some temporary disruption to these integrations (such as RLMS widgets and library apps such as Relic) while this work is completed – the first such upgrades have already been deployed and are live.

A further update will follow once all existing integrations are confirmed as in sync with the new protocols.