Shibboleth and eZproxy authentication issues

Code block

THE DIGITAL TECHNOLOGIES team has this morning deployed some planned updates to the university’s authentication environment which have caused temporary interruptions in access to some services.

Resources which rely on eZproxy authentication for off-campus access are currently unavailable (with requests resulting in an error message). Access to the Worktribe research management system is similarly affected.

The impacted platforms and services are those that have a unique, customised integration with the university’s authentication environment – so library resources that rely on standard Shibboleth-based Single Sign-on are continuing to work normally.

The DT and library teams are working with third-party suppliers to reinstate access to the affected platforms and applications as soon as possible.

A further update will follow once these issues have been resolved.