Problems with university web gateway – 23 October 2009

Performance problems affecting the university’s web gateway during the afternoon of 23 October 2009 (reported by IS as now resolved) did affect on-campus access to LLR electronic resources.

Problems were first identified with remote and metasearching in eSearch (when searches were either timing out unresolved or producing an error), but other issues were soon apparent as external web connections more generally were affected. Access to electronic resources within the university network (such at the Library Catalogue, IRep and and LLR web site) were not affected by the problem.

If you continue to experience any technical problems with connecting to external web services, please contact the eServices team with details of the issue.