Web of Knowledge – service issues

MIMAS and Thomson-ISI have acknowledged problems affecting all of the database on the Web of Knowledge platform. Responses times on the platform are intermittently slow, and search terms can at times fail to return a results set. The affected services are:

* Arts & Humanities Citation Index
* Journal Citation Reports
* Science Citation Index
* Social Sciences Citation Index
* Web of Science (with Conference Proceedings)
* Web of Knowledge