The Box of Broadcasts (BoB) service has published an advance service notification for 15 September 2014:
On Monday 15 September, a system software update will be performed on BoB National. This is to correct a recent bug in the system, where selected channels are not displaying the BBC Archive listings. It will also correct ITV to the London region. The process is estimated to last about an hour, so please inform your users that the service is at risk from 0900-1300.
Unfortunately, we cannot be more specific with the “at risk” period but we will inform you when the work is complete.
Apologies for any inconvenience this may cause.
For the latest information on BoB National, please see our twitter feed @bufvc_bob