THE LIBRARY IS working with the technical team at EBSCOhost to resolve an issue with article-level access to EBSCOhost content from off-campus locations.
At present, content requests are, in some cases, resolving to an error page displaying an ‘Authentication Error 103’ (see below) following an the attempt to login through the NTU Single Sign-on service.
Database level access to all EBSCOhost content is unaffected. For the time being, the recommended workaround when access article-level EBSCOhost content from off-campus is to access the the required database from the Find Databases service and then locate the required content.
A further update will follow once the issue is confirmed as resolved.
UPDATE: This issue was confirmed as resolved on 27 February 2020.