Westlaw – access issues

Thomson Reuters - Westlaw logo

ATTEMPTS TO LOG in to the Thomson Reuters’ Westlaw service may currently resolve to an error page indicating the absence of a ‘valid registration key‘.

The issue prevents staff and students with an existing Thomson Reuters’ OnePass account from entering their registered details, and for those without a OnePass account from creating one.

The library is working with Thomson Reuters to resolve this technical issue as soon as possible.

The Practical Law platform is also affected by the same authentication issue. Notifications alerting staff and students to the problem have been added to the Find Databases entries of both services.